VP, Sales Enablement

VP, Sales Enablement

Hope Overview

Hope (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation.

Position Summary

The Vice President of Sales Enablement will strengthen Hope's relationships with members and partners by supporting sales conversations, enabling adoption of Hope's products, and ensuring strong outcomes from engagements. This leader will also collaborate closely with the digital team to advance digitization, ensuring our sales and service models evolve to meet member needs.

Responsibilities

Partner Onboarding & Experience :

• Demonstrate a clear and deep understanding of HOPE's products and service and supports the end-to-end onboarding experience for HOPE's institutional and community partners.
• Lead, support and participate in strategic sales conversations with members, partners and other stakeholders; as well as collaborate with partners and internal teams to design intuitive, secure onboarding flows.
• Monitor onboarding metrics (e.g., time to integrate, satisfaction, effort required) to identify and resolve bottlenecks.
• Analyze member / partner needs, trends and feedback to inform product and digital strategy.
• Drive accountability for outcomes from member and partner engagements, ensuring measurable results.
• Ensure all onboarding solutions align with financial regulations, compliance standards, and HOPE's mission.

Product Development & Strategy :

Cross-functional Collaboration :

Marketing, Promotion & Communication :

Other Duties :

Qualifications : Required

Preferred

Key Competencies & Skills :

Work Environment :

Comprehensive Benefits Package :

Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, O-T, O-T, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.