Patient Access Representative 1, Full Time

Current Employees

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please visit Workday to use the internal application process.

Location : UHealth Tower / Emergency Department

Shift Days : Monday Friday, alternating weekends

Shift Hours : 11 : 00 PM - 7 : 30 AM

Core Job Functions

1. Greets visitors to the department and directs them to their requested destination.

2. Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing exceptional customer service to further a positive institutional image.

3. Responds to general questions and inquiries, forwards non-routine requests to appropriate staff for handling.

4. Assists with general administrative tasks, such as sorting departmental mail, faxes, troubleshooting office equipment, etc.

5. Maintains department directories and visitation logs.

6. Maintains a tidy and clean reception area.

7. Places orders for department supplies as requested by department leadership.

8. Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.

9. Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

• High School diploma or equivalent
• Minimum 1 year of relevant experience

Knowledge, Skills, and Attitudes :

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground-breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status : Full time

Employee Type : Staff

Pay Grade : H3