SHIFT : 7 am — 3 pm, 4 pm — 12 pm, Monday through Friday
During Weather Emergencies & Holidays : 10 AM – 2 PM, 6 PM – 12 AM
REPORTS TO : Peer Outreach Supervisor
JOB RESPONSIBILITIES :
- Responsible for engaging potential clients at various locations, including on the street, and performing assessments and / or recording client contact information in a funder-required database.
- Responsible for evaluating and communicating concerns that may interfere with providing Peer Outreach Support and conducting services promptly per program and organizational guidelines.
- Responsible for engaging clients at various locations, including on the street, and recording relevant information (i.e., full name, SS#, DOB, etc.).
- Responsible for transporting clients to and from shelters, recovery houses, clinics, detoxification centers, DPA offices, etc.
- Responsible for assisting clients in finding shelter placement and referring clients to resources that provide showers, meals, clothing, and health examinations.
- Responsible for seeing new clients twice a month and previous clients once a month and updating information in the funder-required database.
- Responsible for referring clients to outpatient treatment facilities and making referrals to DPW, Social Security Administration, PHA, OSHA, etc., per the medical insurance guidelines.
- Responsible for reporting vehicle maintenance needs to supervisors and maintaining daily travel log activity.
- Participates in general staff meetings, program and departmental meetings, and training as directed and needed.
- Perform related work as required.
QUALIFICATIONS :
High School Diploma is required.At least one (l) year of training and / or experience in homelessness, shelter management, clean / sober addiction, and outreach or substance abuse or an equivalent combination of education and experience.At least 2 years of experience working in programs with residential facilities / properties and providing services to individuals who may have challenges that include homelessness, substance abuse, mental health, or other barriers to self-sufficiency.Must be well organized, detail-oriented, task-driven, and able to work independently and set daily priorities.Must possess strong verbal and written communication skills.Must have a valid driver's license and motor vehicle record.