Infusion & Specialty Pharmacy Technician

Job Description

Job Description

Description : Job Summary :

Under the supervision of the Infusion & Specialty pharmacists, pharmacy technicians may assist in the performance of various Pharmacy functions, including receiving and filling prescription requests for patients and maintaining patient profiles.

Duties and Responsibilities :

Specific duties include, but are not limited to :

• Retrieving, pouring, counting, labeling, and reconstituting prescription medications.
• Accessing, inputting, and retrieving information through the Pharmacy’s computer network to maintain accurate records.
• Creating accurate prescription labels.
• Obtaining refill authorizations from prescribers.
• Processing and preparing third-party insurance claims.
• Communicating with physicians, patients, and third-parties, such as insurers.
• Maintaining accurate patient / client profiles.
• Maintaining Pharmacy inventory.
• Preparing reports related to sales, usage, and inventory.
• Complying with established procedures, rules, and regulations.
• Providing completed orders to customers.
• Answering phones and directing customer calls to the appropriate personnel.
• Maintaining and cleaning equipment, work areas, and shelves.
• Accepting prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders.
• Greeting and assisting customers.
• Recordkeeping related to inventories, receipts, purchases, and deliveries.
• Collecting co-payments.
• Packaging and labeling products under the supervision of the PIC.
• Restocking shelves.
• Unpacking and organizing incoming merchandise, including sorting items that require special handling.
• Checking for outdated medications and notifying the Infusion & Specialty Pharmacists of low inventories.
• Understanding confidentiality with respect to patient / client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information.
• Working as a team and communicating clearly.
• Helping customers locate over-the-counter products.
• Handling customer problems / concerns in a calm manner and referring them to the pharmacist accordingly.
• Notifying the pharmacist of any problems or malfunctions.
• Checking refrigerator and freezer temperatures.
• Properly processing pseudoephedrine sales.
• Properly processing Medicare Durable Medical Equipment (DME) claims.
• Promoting teamwork.
• Providing professional services.

Requirements :

Skills and Specifications :

Education and Qualifications :

Proficiency in any of the following languages is highly encouraged :