HR Associate

Primary Job Title : HR Associate

Alternate / Related Job Titles :

Human Resources Associate

HR Shared Services Specialist

HR Coordinator

HR Generalist Shared Services

People Operations Associate

Location : Parsippany, NJ

Onsite Flexibility :

Hybrid (4 days onsite / 1 remote)

Contract Details :

Position Type : Contract

Contract Duration : 6 months (extendable)

Start : As Soon As Possible

Pay Rate : $27.50 / hr

Shift / Hours : MondayFriday, 8 : 30 a.m.5 : 00 p.m. (EST)

Hours / Week : 40

Job Summary :

The HR Associate provides centralized HR Shared Services support, acting as a key liaison for employees and managers. This role handles a high volume of HR inquiries, processes transactions in Workday, and ensures compliance with company policies and federal / state regulations, including I-9 and eVerify requirements. The ideal candidate demonstrates strong customer service skills, high attention to detail, and proficiency with HR systems in a fast-paced, team-oriented environment.

Key Responsibilities :

Serve as the first point of contact for employees via phone and HR systems, creating and managing HRConnect cases.

Resolve HR inquiries related to onboarding, offboarding, job changes, benefits, and leave management.

Perform Workday data entry and transactions for employee lifecycle events.

Ensure compliance with HR policies, records retention, and employment verification processes.

Provide guidance on HR policies and procedures while maintaining confidentiality.

Support Open Enrollment, Leave of Absence, and employee data management activities.

Collaborate effectively across HR, Payroll, IT, and Legal shared services teams.

Identify issues and escalate complex matters to HR Specialists when necessary.

Deliver consistent service excellence in alignment with company standards.

Required Experience :

15 years of experience in HR, preferably across multiple functions such as onboarding, offboarding, HRIS, and benefits administration.

Previous experience in a shared services or call center HR environment.

Familiarity with I-9 and eVerify procedures and employment records compliance.

Experience working with Workday, ADP, or similar HRIS platforms.

Education :

Bachelors degree in Human Resources or a related field required.

Required Skills :

Customer service and professional phone etiquette

Data entry and accuracy in HR systems

Strong written and verbal communication skills

Preferred Skills :

Proficiency in Google Suite (Gmail, Drive, Sheets, Docs, Slides, Calendar)

Bilingual in Spanish and English

Knowledge of Neocase, ServiceNow, Salesforce HR, or Oracle case management tools

Experience with records retention protocols and HR compliance

Additional Skills :

Confidentiality and discretion

Initiative and problem-solving ability

Adaptability in high-volume, fast-paced environments

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client :

A leading roofing manufacturer in North America, known for its commitment to innovation, sustainability, and customer satisfaction. The company provides high-quality products that help build the American dream through superior craftsmanship and industry-leading standards.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across construction, manufacturing, banking, and technology throughout the U.S. and Canada.

Job Number : 25-27549

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