Customer Service Representative

Job Description

Job Description

LHH Recruitment Solutions is partnering with a growing company in Tempe, AZ that is looking for a full-time Customer Service Representative to join the team. This is an onsite position Monday through Friday. Pay range is $20.00-$22.0 per hour depending on experience.

As a Customer Service Representative, you will be the first point of contact customers both inbound and outbound.

Key Responsibilities

• Answer inbound calls, make outbound calls, and email correspondences with customers.
• Guide customers through the order processing and product details.
• Document all interactions in the CRM system with accuracy and attention to detail.
• Escalate complex issues to appropriate departments while maintaining ownership of the customer experience.
• Assist with outbound calls for follow-ups.
• Account management, verification of information.
• Process payment accordingly and provide itinerated receipt via email.
• Support special projects and seasonal call volume surges as needed.

Required Qualifications

If you meet the minimum requirements apply now!

Pay Details : $20.00 to $22.00 per hour

Search managed by : Morgan Ross

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.