Customer Service Representative

A company is looking for a Customer Service Representative to assist healthcare providers with various inquiries and issues.

Key Responsibilities

Answer incoming calls from healthcare providers and identify their assistance needs

Resolve issues on the first call by navigating complex computer systems

Document provider issues and report overall trends

Required Qualifications

High School Diploma / GED or equivalent work experience

Must be 18 years of age or older

Ability to navigate and learn new computer systems

Full-time availability, with flexibility for 8-hour shifts

1+ years of experience in a related environment is preferred