Job Description
Job Description
We are currently searching for a Service Dispatcher to join our extremely high volume Toyota Service Center located in Milwaukee, WI.
This is a very rare opportunity for the right individuals. If you have a strong background, and have the desire to make a great income, we'd love to speak with you.
Benefits
Health, Dental & Vision Insurance
401(k)
Growth / Advancement Opportunities
Employee discounts on parts and service.
Above Average Industry Pay
Employee referral bonuses
Responsibilities
Dispatch work to the Technicians.
Assist with shop operations.
Quality Control vehicles before returning to customers.
keep service drive clean and orderly.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Self-motivated, organized and driven to succeed
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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