Job Description
Job Description
Outsource Task Processor
Irving, TX (75063) | Onsite
REQUIRED QUALIFICATIONS
- 1+ year as Outsourcing Task Processor
- Task processing experience to include procurement and payments for :
- Delinquencies
- Parcel issues
- Tax sales
- Exemptions
- Refunds
- High School Diploma or GED
- Intermediate MS Excel skills (VLOOKUP, Pivot Tables)
- Typing speed : 50+ WPM; 10-key by touch (8k+ keystrokes, 98% accuracy)
- Experience Black Knight (MSP), or Fiserv systems preferred
PREFERRED SKILLS
Tax Service or Mortgage Servicing experienceExperience interpreting loan notes or payment historiesStrong ability to identify and resolve reporting discrepanciesCOMPENSATION & SCHEDULE
$19 / hrHours : Monday–Friday, 8AM–5PMMUST be willing to work OT as needed depending on business needsW2 Contract2 Month Project & Possibly LongerStart Date : Next ASAPJob ID : 152622ROLE IMPACT
Ensures the accurate processing and resolution of tax-related tasks stemming from lender, internal, or customer requestsSuccess in this role supports lender compliance with tax deadlines and SLAs, safeguards escrow processes, and minimizes risk related to tax penaltiesWork independently with minimal supervision and ensure accurate, timely communication and documentation across tax jurisdictions and business partnersKEY RESPONSIBILITIES
Procure tax amount data via phone, email, and fax from taxing authoritiesInterpret and validate tax status for accurate disbursement processingResearch and resolve payment issues : misapplied, missing, escrow errors, overpayments, delinquenciesComplete required exception reports and daily tax disbursement balancingMonitor and report productivity and workload to leadershipCommunicate effectively with taxing agencies and mortgage lendersMaintain accuracy standards through consistent application of QA protocols and updated proceduresCORE TOOLS & SYSTEMS
Black Knight MSPFiservMicrosoft ExcelMicrosoft WordEQUIPMENT & WORK ENVIRONMENT
Sedentary work : lifting up to 10lbs occasionally (files, binders)Frequent keying, hearing, seeingOccasional bending, reaching, walking, standing, drivingOffice environment with repetitive tasks and deadlinesLEGAL NOTICE
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