Virtual - Sales Development Representative - Business Direct Sales

Enterprise Sales Representative

Responsible for generating prospecting and qualifying Enterprise segmented opportunities through outbound cold calling, emailing or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Once the customers are properly qualified, pass the opportunity to the field to complete the sale of Comcast Ethernet, Internet, Voice and TV services to Mid-Market & Enterprise businesses. Conduct high-level conversations with senior executives about their business and marketing issues and operations. Works with moderate supervision / guidance. Is accountable for individual results and impact on team.

Core Responsibilities :

• Generate warm opportunities through outbound cold calling, email campaigns, social networking and lead follow-up over the telephone using a variety of techniques.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Engage executives in targeted prospect accounts and orchestrate discussions with senior executives around their business needs.
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
• Consult with business contacts at all levels of their organization including IT Directors, CIOs and CEOs on their business application, solicit referrals for potential new prospects and close web leads.
• Partner with field by providing referral of qualified, mid market opportunities to the outside sales organization.
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
• Update and maintain prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers orders are fulfilled.
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Skills :

Compensation :

Base Pay : $18.70 Total Target Compensation (Base Pay plus Targeted Commission) : $30.72 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Education :

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience :

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.