Director, Onsite Operations

Job Summary

We are currently hiring a Director of Onsite Operations for our Workforce Solutions team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is to oversee the operations of multiple Onsite accounts within an assigned region, ensuring high-levels of customer satisfaction and the achievement of financial performance goals. This role provides oversight, leadership, financial accountability and training and development support to our Onsite and Recruiting teams serving assigned customers. The position is also responsible for maintaining consistent service delivery and driving operational excellence across all accounts.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these :

• Build and maintain strong customer relationships as you handle customer service inquiries, concerns and issues.
• Participate in partnership reviews with our customer, ensuring quality and continuous improvement.
• Monitor and report on key performance indicators and ensure P&L goals are being met or exceeded.
• Enhancing the Company image in the external community through developing and maintaining relationships and activities with local organizations and community leaders.

Competencies

Competencies we value for this role include outstanding customer service, financial management skills, ethical conduct, detail-oriented, excellent written and oral communication skills, strong time management skills, a passion for continuous improvement, intermediate skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. We also desire 5-7 years of similar experience in staffing, business, or human resources.

Culture

The Staffmark Group experience is more than just a job.

Required Language

and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.