Area Director

Job Description

Job Description

Position Summary :

As an Area Director at IHOP, you'll be an essential part of our leadership team, supporting the operations and success of multiple restaurants. You'll work closely with the Regional Director of Operations to ensure our guests have amazing experiences, our teams are motivated, and our business thrives. If you're passionate about hospitality and ready to take your career to the next level, this role is for you!

This is a hybrid role based out of a suitable home office, with regular communication and availability expected during business hours. However, the core of this role is in the field—approximately 90% of your time should be spent visiting and supporting restaurants. Being present in our locations is essential to driving performance, building relationships, and ensuring operational excellence.

Responsibilities :

• Support the Executive Operational Leadership Team in overseeing the day-to-day operations of IHOP restaurants in your area.
• Ensuring our restaurants meet financial goals by managing costs and maximizing profitability.
• Help develop and implement strategies to enhance guest satisfaction and drive sales.
• Collaborate with restaurant managers to maintain high standards of service, cleanliness, and food quality.
• Conduct regular visits to restaurants to provide guidance, support, and feedback to managers and teams.
• Assist with recruiting, training, and developing restaurant management teams.
• Ensure compliance with company policies, procedures, and safety standards.
• Help coordinate marketing and promotional activities to attract guests and increase revenue.

Qualifications :

High school diploma or equivalent required; Bachelor's degree in a related field preferred.

Previous experience in restaurant management or a leadership role preferred.

Strong communication skills and the ability to work well with diverse teams.

Problem-solving skills and the ability to make decisions in a fast-paced environment.

Basic understanding of financial concepts and the ability to manage budgets.

Flexibility to travel within the area as needed.

Competencies :

Teamwork

Communication

Problem-solving

Adaptability

Leadership

Customer focus

Skills :

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Ability to learn and use restaurant management software.

Organizational and time management skills.

Attention to detail.

Physical Requirements :

Lifting and Carrying : Ability to lift and carry trays of food and beverages, typically up to 50 pounds.

Standing and Walking : Prolonged periods of standing and walking throughout the shift.

Bending and Reaching : Frequent bending, reaching, and twisting.

Manual Dexterity : Good hand-eye coordination.

Communication Skills : Clear verbal communication to interact with people.

Temperature Tolerance : Ability to work in varying temperatures.

Benefits :

Holistic Well-Being : Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.

Financial Security : Competitive pay, paid weekly, retirement plans, and financial planning services.

Career Growth : Training programs, clear career paths, and mentorship opportunities.

Recognition : Performance-based incentives, bonuses, and employee recognition programs.

Inclusive Environment : A diverse and supportive workplace with open communication and teamwork.

Flexibility : Customizable benefits and support for major life events.