Shelter Shift Supervisor - Evenings

Shift Supervisor

This position assists in managing the operations of Simpson's Emergency Shelter located within Simpson Community Shelter and Apartments. The shelter program serves 72 single adults each night. This role combines staff supervision with direct service, ensuring that guests' basic needs are met while fostering a hospitable, clean, and supportive environment for both guests and staff. Staff at the shelter, including the Shift Supervisor, also provide advocacy, support, and resource referrals to program participants as needed.

This is a full-time position that is primarily composed of evening and weekend hours, although additional daytime availability may be required for meetings and training. The Shift Supervisor is responsible for supervising evening and weekend staff and contributing to program development. Receives work direction from the Shelter Program Manager on regulations, HR issues, and program management.

Hours for this position are generally : Mondays through Thursdays from 2 pm until midnight.

Responsibilities

Major Responsibilities / Activities :

• Provide leadership for positive on-site operations of the shelter including coverage of the front desk and dining room; know, communicate and uphold shelter rules.
• Read shelter notes daily; update and follow up with staff and volunteers.
• Ensure that the shelter has adequate supplies for operation.
• Coordinate building and equipment maintenance needs in collaboration with the Business Operations team and Shelter Program Manager.
• Support guests with crises, conflict management, and disciplinary concerns.
• Manage emergency situations and assure safety and security of participants and staff.
• Provide stability and support to staff and volunteers during evening and weekend shifts.
• Facilitate open communication among staff on all issues in coordination with the Shelter Program Manager.
• Ensure adequate staffing on evening and weekend shifts, providing coverage as needed during times of staff absences and unfilled shifts.
• Accurately complete data entry and reports utilizing client databases.
• Ensure accuracy, completeness, and confidentiality of all participant records.

Provide essential program staffing through recruiting, supervising, training, evaluating, and initiating termination of staff :

Provide positive representation of SHS through public relations and networking :

Demonstrate essential knowledge, abilities, and skills :

Commitment to antiracism, equity, and social justice :

Job Requirements :

Essential Physical Functions :