Server (Opening Team)

Job Description

Job Description

Guest Service Concierge (Opening Team)

Location : St. Petersburg, FL

Type : Part Time / Full Time | Reports to : Front of House Manager

Compensation : $11 / hour + tips

Welcome to St. Pete Athletic.

We’re not just launching a club—we’re building a community, a standard, and a vibe. Think urban country club. St. Pete Athletic is where sport, hospitality, and social energy collide. With 14 pickleball courts, 2 padel courts, dedicated table tennis spaces, a full-service restaurant and bar, and amenities ranging from coworking to wellness to a garden oasis—it’s a place to play, connect, and belong.

But our real secret? Hospitality. The kind you feel, not just see. We believe in creating moments that surprise and delight. And we’re looking for Guest Service Concierges who live and breathe that philosophy.

The Opportunity

As a Guest Service Concierge, you are the heartbeat of the member and guest experience—seamlessly delivering elevated hospitality across courtside service, coffee bar, dining, clubhouse, and events. You’ll anticipate needs before they’re spoken, engage members with warmth and confidence, and ensure every touchpoint reflects the high standards of St. Pete Athletic.

This is a role for someone with poise, energy, and adaptability—able to move fluidly between settings while collaborating closely with culinary, beverage, retail, and operations teams.

Key Responsibilities

Luxury Guest Engagement

• Welcome members and guests warmly, using names when known, and escort them to courtside, coffee bar, or dining.
• Act as a brand ambassador, confidently communicating club offerings, upcoming events, and membership benefits.
• Be a host on the court—assisting new players, promoting sportsmanship, and helping create a fun, safe environment.
• Anticipate needs before being asked—offering refills, towels, or menu previews to elevate the experience.
• Recognize and engage VIP members and frequent guests, recalling preferences and personalizing service.
• Resolve guest concerns with empathy and urgency, using service recovery tools and escalating when needed.

Service Excellence

Operational Readiness & Cleanliness

Collaboration & Communication

Standards & Safety

Who You Are

Our Promise to You

At St. Pete Athletic, we want this to be one of the best jobs you’ve ever had. That means :

Compensation & Benefits

Sound Like You? Let’s Talk.

If you’re ready to join the opening team that’s setting a new bar for hospitality in Tampa Bay, we’d love to meet you.

Hiring Process :

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