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Court Operations Associate (Jury Clerk)

Court Operations Associate (Jury Clerk)

State of OregonPortland, OR, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Court Operations Associate (Jury Clerk)

Interviews will be scheduled within two weeks after the application deadline.

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role directly affects the people in our community who come to the court to have their cases resolved. We need staff who want to have direct impact in their communities, value OJD's efforts to remove barriers to access justice services and enjoy a high level of customer service and interaction with the public.

We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and past lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.

Benefits to you :

  • We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
  • The hourly equivalent for this position is $25.55 - $39.64. [OR the annual salary for this position is $53,136 - $82,440.]
  • 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
  • OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
  • In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.

Location highlights :

Portland, Oregon was founded in 1845 (incorporated in 1851). It is the state's largest city and the county seat for Multnomah County. It is named for Portland, Maine. It is situated at the confluence of the Willamette and Columbia Rivers. Recreational activities include, numerous museums (including OMSI), parks (including Forest Park, largest wilderness park in city limits in the nation), hiking (including in-city hiking trails), restaurants (including Food Carts), Mt Hood (about 50 miles east) and much more. Portland is home to three major sports teams : Trailblazers (NBA), Timbers (MLS), and Thorns (NWSL).

Position highlights :

The Multnomah County Circuit Court is hiring a Jury Clerk (Court Operations Associate).

In this role

You will provide jury functions for the court by responding to telephone, in person, email and mail inquiries regarding jury service. This will include processing requests for excusal, deferrals, electronic responses, and general questions. You will also enter data and record information received by telephone, mail, email or in person. For all jurors, you will process mail, track attendance, and provide employer letters. The role of a jury clerk is a public facing role. The ideal candidate for this position would be comfortable speaking in front of large groups of people and have the ability to be professional and welcoming in their delivery to groups of jurors.

Digitizing juror service-related documents and verifying scanned images to ensure quality and content will be part of your duties. You will also help update the Enterprise Jury Management Program with attendance and reimbursement records. You be responsible for training, information, or guidance to coworkers, attorneys, judicial staff, public, and other agencies regarding the jury process and its procedures for all case types.

Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by our work and mission.

Application process :

  • Workday times out after approximately 15 minutes of inactivity and all progress will be lost.
  • REQUIRED : a cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes listed below. Using a generic cover letter is likely not going to get you an interview, so please take the time needed to personalize your cover letter. Prepare your cover letter before starting your Workday application.
  • REQUIRED : a completed work history, either by completing the Job History (internal candidate) or Work Experience (external candidate) portion of your Workday profile OR by attaching an updated resume.
  • Instructions for REQUIRED Cover Letter and Work History / Resume :

    Your cover letter and work history / resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

  • Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. Your cover letter and filename should include your name.
  • In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
  • Address the cover letter "To the Hiring Manager."
  • Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
  • Prepare your cover letter before starting your Workday application.
  • Attach your updated resume in the Resume / CV / Cover Letter section of the application. Your resume and filename should include your name.
  • OR

  • Complete the Job History / Work Experience portion of your Workday profile if you are not using an updated resume.
  • Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

    Minimum Qualifications :

    The qualified candidate must have a high school diploma or equivalent AND at least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents OR any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

    Special Qualifications :

    None.

    Requested Skills and Attributes :

  • Experience working in a high-volume, fast-paced environment with regular interruptions and other distractions.
  • Experience identifying and safeguarding confidential information and materials.
  • Skill performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
  • Skill explaining processes, procedures, or policies.
  • Skill meeting deadlines despite frequent interruption.
  • Skill responding tactfully and professionally to customers or clients who are facing challenging life circumstances or stressful situations.
  • Skill reviewing documents for accuracy, content, grammar, and punctuation.
  • Proficiency providing customer service to a variety of individuals in challenging circumstances.
  • Proficient, regular, and recent use of computers and software programs to access and input information and to complete a variety of tasks.
  • Working Conditions :

  • This is a full-time position, and the work schedule is 8 : 00 a.m. to 5 : 00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per work week.
  • Occasional after-hours or overtime work may be required.
  • Frequent phone and in-person contact with people from diverse backgrounds.
  • Frequent phone and in-person contact with people who may be facing challenging life circumstances or highly stressful situations.
  • Regular use of the following equipment : telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
  • Additional Information :

    Parking : Multnomah County Circuit Court does not provide parking for the central courthouse or justice center staff. Multnomah does offer a Rideshare Rewards program that will provide $50 / month for eligible employees. To be eligible, you must spend $50 or more per month on one of the following for working at the courthouse or justice center : TriMet (public transportation), Pay to Park (street or garage), or Carpool (share cost of parking). Another option is the Douglas Garage at 1835 S River Dr, Portland, OR 97204. Parking cost is $165 / month and is a half-mile from the courthouse and justice center.

    Criminal Background Check : You will be subject to a criminal background check if you are a finalist

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    Court Clerk • Portland, OR, US

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