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Cocktail Server- Vanderpump- Steady Extra (Caesars Palace LV)
Cocktail Server- Vanderpump- Steady Extra (Caesars Palace LV)Caesars Entertainment • Las Vegas, Nevada, USA
Cocktail Server- Vanderpump- Steady Extra (Caesars Palace LV)

Cocktail Server- Vanderpump- Steady Extra (Caesars Palace LV)

Caesars Entertainment • Las Vegas, Nevada, USA
5 days ago
Job type
  • Part-time
Job description

Description

JOB SUMMARY :

The primary responsibility of the Beverage Server / Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.

ESSENTIAL JOB FUNCTIONS :

  • Greets and welcomes all guests in a pleasant and professional manner.
  • Provides timely cocktail service in a friendly and courteous manner.
  • Keeps assigned areas clean and empty of glasses and bottles.
  • Constantly looks for service opportunities.
  • Responds to and resolves guest complaints.
  • Answers guest questions and is knowledgeable about property events and attractions.
  • Performs all side work at assigned station such as stocking coffee glasses sugar cream and coffee dispenser.
  • Provides fast (20 minute or less round time) friendly professional beverage service to casino guests; carries full trays on every round
  • Takes drink orders communicates with bartender assists in the preparation of drinks and presents drinks to guests
  • Maintains clean and stocked workstation
  • Handles money according to procedure
  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
  • Promotes casino events and programs
  • Works closely with Total Rewards Center to promote new card sign up programs.
  • Works well with others especially beverage servers bartenders barbacks beverage supervisor and slots supervisor
  • Provides personalized service and uses guest name
  • Resolves service problems according to guidelines
  • Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.

QUALIFICATIONS :

  • Must be a minimum of 21 years of age or older.
  • One-year previous high volume cocktail experience.
  • Minimum of one-year customer service experience in a previous position where the primary job duty is direct customer service is required.
  • Must possess excellent customer service and communication skills.
  • Must be able to initiate and engage in conversation in a professional and friendly manner.
  • Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
  • Must be able to work any day of the week and scheduled shift.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance.
  • Work requires knowledge of tray service and cocktail ingredients.
  • Work requires schedule flexibility which may include nights weekends holidays and overtime as needed.
  • PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS :

  • Requires standing and walking continuously with a tray up to 20lbs throughout the shift.
  • Must be able to lift and carry 20lbs.
  • Must be able to work in extreme heat during the summer months.
  • Must be able to stand for entire shift.
  • Must be able to access service area when picking up beverage orders.
  • Must be able to converse over the telephone in an environment with loud background noise.
  • Must be able to stoop bend and reach.
  • Disclaimer : This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

    Key Skills

    Disaster Recovery,Information Management,Network Administration,Active Directory,VMware,Citrix,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Database Administration,Dns

    Employment Type : Part-Time

    Experience : years

    Vacancy : 1

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    Cocktail Server • Las Vegas, Nevada, USA

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