Senior Manager, Talent Acquisition Support Services & Enablement

Senior Manager, Talent Acquisition Support Services & Enablement

At Marriott, Talent Acquisition Operations and Enablement is a critical function driving seamless, efficient, and scalable hiring processes that support business growth and workforce transformation. This role centers on operational excellence, process enablement, global scale and stakeholder collaboration to empower Marriott's global talent acquisition teams. The Senior Manager, Talent Acquisition Support Services & Enablement, will own the execution and continuous improvement of TA processes and workflows globally to maximize recruiter productivity, enable global growth, and deliver an exceptional candidate experience. This position is ideal for a proactive, detail-oriented leader with a strong background in TA operations, HR technology, cross-functional project management and off-shore team operations. The ideal candidate combines strategic thinking with hands-on operational execution, a deep understanding of TA technology platforms, and a passion for enabling recruiting teams through process optimization and data-driven insights.

Key Responsibilities

• Talent Acquisition Operations & Process Optimization

Manage and enhance end-to-end TA operational workflows to drive efficiency and consistency across global recruiting teams.

Support the adoption and optimization of core TA systems (e.g., ATS, CRM, scheduling tools) through process alignment, documentation, and user training.

Lead the design, documentation, and continuous improvement of end-to-end recruiting processes, including intake, sourcing, interviewing, offer, and pre-boarding workflows.

Serve as the escalation point for operational issues, ensuring timely resolution and root cause analysis.

Champion the voice of recruiters, candidates, and hiring managers in all process and technology design decisions.

Act as a trusted advisor to recruiters, hiring managers, and HR partners by providing training, guidance, and support on TA processes and workflows.

Support TA technology projects, including execution, communication, and stakeholder engagement.

Support the maintenance of a global TA technology roadmap aligned with Marriott's HR and business objectives.

What This Role Is Not

Qualifications

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.