Retail Master Club Fitter
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
Role Responsibilities :
Essential Functions :
- Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates.
- Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
- Monitors the sales, customer service and operational efforts of the selling floor.
- Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards.
- Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
- Manages store services sales by performing customer club fittings and repairs.
- Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.
Management :
Ensure department scheduling, workplace and daily teammate assignments are on task.Help communicate information to department teammates regarding Company initiatives, programs, promotions, services, etc.Assists the store management team with general supervision in the store accordance with Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier.Operations :
Plans and executes all golf directives.Ensures the store is achieving shrinkage goal by partnering with teammates / management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for.Complies with all federal, state, and local regulations regarding store operations.All other tasks assigned by management.Teammate Traits :
Ensures AccountabilityCustomer-FocusCollaborativeInstills TrustDecision-Quality / Decision-Making AbilitiesAction-OrientedQualifications :
1-3 years retail experience preferred1-3 years golf industry experience preferredTargeted Pay Range : $20.00 - $28.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits.