Quality Projects, Process and System Optimization Supervisor

Overview

About Us : Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, headquartered in Little Chute, Wisconsin. We deliver branded and private label solutions across retail, foodservice, and e-commerce channels. Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast. Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Our Core Values :

Diversity and Inclusion at Trilliant and Horseshoe :

We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview

The Quality Projects, Process and System Optimization Supervisor (Quality Engineer) is responsible for leading and supporting quality projects to uphold and improve quality standards, collaborating across shifts, leading root cause analyses, and developing and implementing quality training programs to drive Quality culture excellence.

Responsibilities

• Provide comprehensive support for quality projects and trials, including activities such as preparation, sample collection, SOP development, sample testing, data acquisition, and reporting.
• Lead rework operations to ensure efficient and timely resolution of product on hold.
• Oversee daily root cause analysis investigations to address quality issues as they arise to prevent the re-occurrence of deviations.
• Develop and support and promote Quality culture initiatives.
• Facilitate effective communication between shifts to promote consistency, quality culture, collaboration, and the sharing of best practices.
• Assist in the development and maintenance of a standardized quality training program to ensure ongoing competency across personnel.
• Support the delivery of annual quality training sessions across all shifts, fostering a culture of continuous improvement.
• Develop, review, and revise Standard Operating Procedures (SOPs) on an annual basis to ensure compliance and relevance.
• Facilitate weekly new hire quality training sessions, creating engaging and effective instructional materials to ensure comprehensive onboarding.
• Collaborate cross-departmentally to troubleshoot issues and identify root causes, supporting continuous process and quality improvements.
• Perform other duties as assigned.

Qualifications

Hours, Location and Pay

We offer a competitive-based pay rate and comprehensive benefits package for full-time employees. This role is from 8 : 00am to 4 : 30pm on a Monday- Friday schedule at our Little Chute, WI manufacturing facility. These hours may flex during trials and based off job duties assigned.

Physical and Mental Demands

Safety Statement

At Trilliant and Horseshoe, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures

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