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Fund Development Manager

Fund Development Manager

DishsfSan Francisco, CA, United States
4 days ago
Job type
  • Permanent
Job description

Direct message the job poster from Delivering Innovation in Supportive Housing (DISH)

Director of Development | Fundraising, Marketing

Delivering Innovation in Supportive Housing (DISH) is looking for a Fund Development Manager. This position reports to the Director of Fund Development. The Fund Development Manager is an exempt position.

POSITION SUMMARY : The Fund Development Manager is a new role at DISH to be part of our growing Fund Development Team. The position supports the implementation of our annual fundraising plan and includes leading our work in donor data management, volunteer projects and supporting Community Building efforts as needed. The position will assist the Fund Development department in executing fundraising campaigns and events. This is a great role for someone data-driven who’s looking to impact one of our most pressing social justice issues in San Francisco and inspire others to join in.

The Fund Development Manager (DM) plays a vital role in the success of fundraising and development efforts. This position ensures seamless operations across donor platforms, donation processing, stewardship, events support, database management, and grant coordination. The DM collaborates closely with the Director of Fund Development (DD) and Marketing Communications Coordinator (MC) to implement best practices in donor engagement and to support fundraising goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Receive and record all donations, ensuring proper documentation, accurate data entry, and record keeping in Salesforce CRM and GoFundMe / Classy online donations platform.
  • In collaboration with accounting team, monitor and reconcile all donations and in-kind gifts received; provide support and documentation regarding donations.
  • Manage and update external donation platforms, ensuring accuracy and consistency.
  • Secure and store all donor-related documentation; maintain compliance with legal and ethical fundraising practices.
  • Conduct regular database maintenance (dupes, NCOA, deceased updates, etc.).

Donor Stewardship & Communication

  • Record stewardship activity in Salesforce CRM.
  • Assign and track stewardship actions, ensuring accuracy and accountability across the team.
  • Prepare, update, and mail donor acknowledgments.
  • Collaborate on the execution, distribution, and reporting of donor appeals and annual report.
  • Support staff and board members on donor engagement and stewardship projects.
  • Reporting & Prospect Research

  • Conduct individual, foundation, and corporate prospect research.
  • Build, design, and run dashboards, reports, and lists for stewardship efforts.
  • Assist with analysis of donor trends and campaign results.
  • Grants Management

  • Maintain calendar of grant deadlines and reporting dates.
  • Maintain a central catalog of common grant application documents and proposal language.
  • Coordinate submission of grant proposals and reports.
  • Work with program staff and MC to gather accurate data and approved visuals.
  • Special Event Support

  • Support DD and MC on the planning and execution of events, including annual BASH fundraiser.
  • Maintain event platforms (e.g., GoFundMe / Classy).
  • Manage event reporting.
  • Oversee accurate receipting and post-event donor stewardship.
  • Record all event-related actions in Salesforce.
  • AGENCY DESCRIPTION

    Delivering Innovation in Supportive Housing (DISH) believes that everyone deserves a home. Every day, we provide high-quality, permanent housing to San Franciscans who suffer from serious health issues—because with our help, they can get off the streets, rebuild their lives, and strengthen our communities. For more information, visit dishsf.org.

    Our Mission

    We believe everyone deserves a home. DISH strives to provide excellent property management services to help end homelessness in San Francisco. Through its work, DISH hopes to demonstrate the healing effects of home and stable community, to reinforce the self-worth of persons who have not had access to a clean, beautiful place to live, and to involve tenants in healthy and life affirming activities by drawing upon the diverse opportunities in San Francisco.

    Our Values

  • Demonstrate excellence : In our work and in our interactions.
  • Stay focused : On what’s most important and within our control.
  • Under-promise and over-deliver : Managing expectations along the way.
  • Use initiative and innovation : Improving our services and performance.
  • Be fair and consistent : Implementing our policies and procedures.
  • Be mindful and prudent : With income and expenses.
  • Be respectful and hopeful : With tenants, partners, coworkers, and ourselves.
  • Be open : To different opinions, challenging discussions, and taking risks.
  • DISH Service Commitments

  • Warm greetings & interactions every chance we get
  • Professional appearance every day
  • Service through helping
  • Be present and respectful at all times
  • Stay calm in the eye of the storm
  • Strive for the best environment to be in and work in
  • EDUCATION AND EXPERIENCE

    High School diploma or equivalent (GED) required. Bachelor’s Degree from an accredited college or university preferred, or equivalent fundraising operations and database management experience.

    Preferred Skills & Qualifications

  • Bachelor's degree in communications, business, or related field preferred.
  • 2-3+ years of experience in development, fundraising, or nonprofit operations.
  • Proficiency in Salesforce or similar CRM / database platform.
  • Familiarity with other fundraising platforms (GoFundMe / Classy, Constant Contact, etc.)
  • Understanding of donor segmentation, cultivation, and stewardship
  • Knowledge of charitable gift processing and IRS regulations regarding donations.
  • Strong organizational and project management skills with ability to manage multiple priorities.
  • Exceptional attention to detail, especially in data management and donor records.
  • Excellent written and verbal communication skills.
  • Professional telephone manner, ability to interact with donors and others in a comfortable and professional manner.
  • Commitment to the mission and values of DISH and enthusiasm for working collaboratively as a team member.
  • Cultural competency working with a mixed and dynamic workforce.
  • Strong sense of initiative / self-starter.
  • Ability to handle confidential and sensitive materials professionally and according to agency policy.
  • WORK ENVIRONMENT

  • This is a hybrid position requiring at least 3 days a week in office, with occasional attendance at fundraising events, board meetings, or donor tours.
  • Some evening and weekend hours required, particularly for major events or campaigns.
  • PHYSICAL DEMANDS

    While performing the duties of this job, the employee is frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. The employee must occasionally lift and / or move up to 30 pounds. Employee must have the ability to attend meetings, sit, listen, and use computer keyboard and mouse up to 7.5 hours per day. Frequently required to use a computer, phone, copier, and fax machine.

    COMPENSATION

    This is a non-exempt position starting as soon as possible. The salary range is $75,000 - $90,000 per year, dependent upon experience. Compensation includes a full benefits package, including medical, vision, dental, vacation, paid holidays, sick leave, and a retirement plan.

    EQUAL EMPLOYMENT OPPORTUNITY

    DISH is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the Lesbian, Gay, Bisexual, and Transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer-related) or the conditions Acquired Immune Deficiency Syndrome (AIDS) and AIDS Related Conditions (ARC).

    Applying

    Position is open until filled. In addition to a resume, applicants must include a cover letter expressing their interest in this position with DISH and why they are qualified for this job. Please submit cover letter and resume to resourcedevelopment@dishsf.org. No phone calls or drops-ins please.

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