Account Manager

Company Description

The JOI Group is the first buying group designed exclusively for integrative healthcare providers. We are committed to simplifying daily operations and reducing costs for healthcare professionals. Our team is dedicated to meeting the needs of integrative healthcare practices by delivering innovative solutions and personalized support.

Role Description

The Account Manager position is for an energetic, aggressive self-starter who is an experienced inside sales professional who can manage communication with existing and prospective clients nationwide. The position requires excellent organization, communication, and computer skills, and the ability to assist throughout the overall sales process.

• Achieve sales goals and objectives set by leadership.
• Work together with Business Development Representatives (BDR) to assist with customer needs.
• Develop meaningful relationships with customers to encourage trust and loyalty.
• Communicate with current and prospective customers to understand their needs and offer effective solutions and timely support.
• Demonstrate platforms and programs to current and prospective customers.
• Assist with project management as needed.
• Create and maintain customer databases.
• Act as a facilitator between the internal patient support team and clinics.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Research accounts, identify key players, and generate interest together with Business Development Representatives.
• Follow-up leads to further sales process.
• The company will provide cell phones and laptop computers.
• Performance Appraisals are based on character / performance from Jan-Dec annually.
• Attire will be business professional Monday through Friday.

Requirements :

Benefits :   After 90 days, JOI will cover up to $350 for employee healthcare coverage or up to $600 for employee+ (spouse or family)

Wages :   Annual wages will be based on previous experience. This position will also be eligible for sales commissions based on achievement of activity and revenue targets assigned by the company.