Talent.com
Front Desk Supervisor

Front Desk Supervisor

TrigildSan Diego, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Front Desk Supervisor is responsible for overseeing daily hotel front desk operations. As the supervisor, it is the objective to achieve goals for revenue and profit, while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction, and support to hotel employees.

MINIMUM EDUCATION :

  • High School Diploma or equivalent.

MINIMUM EXPERIENCE :

  • 1-2 years in a hotel supervisory role.
  • PHYSICAL REQUIREMENTS :

  • Must be able to sit or stand for long periods at a time.
  • May be required to do light lifting or carrying.
  • Capable of working in a fast paced environment and in stressful situations.
  • Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner.
  • May be required to walk and / or stand for long periods of time.
  • Must be flexible in work hours / days.
  • Must be available to work extended hours, nights and weekends.
  • General Requirements :

  • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access.
  • Must have effective oral and written communication skills.
  • Must have good analytical skills and decision-making ability.
  • Must be able to work independently and multi-task, prioritizing as appropriate.
  • Fundamental Requirements

  • Train front desk staff to successfully perform their task.
  • Coach company's policies and procedures.
  • Guest Satisfaction :

  • Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.).
  • Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property.
  • Personally respond to guest complaint letters and comment cards in accordance with company standards.
  • Employee Satisfaction :

  • Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest.
  • Handle check in and check out of hotel guests.
  • Respond to guest requests.
  • Follow room inventory and monetary controls.
  • Ensure all operations and cash handling are done per policies and procedures.
  • Maintain excellent communication with the housekeeping department.
  • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas.
  • Analyze, investigate, and resolve guest complaints.
  • Pay Range

    $22—$25 USD

    Over its 40 year history, Trigild has managed and operated hundreds of commercial properties.

    Trigild has expertise in managing a wide array of commercial real estate assets and operating businesses. Trigild leverages its expertise in property management, receivership, fiduciary, operations, consulting, and disposition services under one roof – for maximum service and value. Visit www.Trigild.com.

    Our portfolio includes Hotels, Multifamily Complexes, Office Buildings and Hospitality Properties (including restaurants, golf courses, amusement parks).

    Additionally, Trigild is the nationally recognized authority on non-performing commercial loans that combines Receivership / Trustee, Management and Disposition services under one roof. That means no coordinating multiple companies, and no duplication of fees. We have the expertise to quickly take control of the assets, maximize operating results, and speed recovery by selling the assets quickly through our national network of industry contacts. .

    Whether you are looking for commercial management services or a new level of performance on commercial loan recovery, Trigild can maximize value.

    All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.

    Trigild does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Trigild to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Trigild will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

    Create a job alert for this search

    Front Desk Supervisor • San Diego, CA, US

    Related jobs
    • Promoted
    Front Desk Coordinator - Carmel Mountain, CA

    Front Desk Coordinator - Carmel Mountain, CA

    The Joint ChiropracticSan Diego, CA, US
    Part-time
    At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as th...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator - Per Diem - 137303

    Front Desk Coordinator - Per Diem - 137303

    UC San DiegoSan Diego, CA, United States
    Full-time
    Gilman Drive, San Diego, CA 92093, United States .Front Desk Coordinator - Per Diem.Filing Deadline : Mon 11 / 10 / 2025. UC San Diego values and welcomes people from all backgrounds.If you are intereste...Show moreLast updated: 9 days ago
    • Promoted
    Front Desk Coordinator - Santee, CA

    Front Desk Coordinator - Santee, CA

    The Joint ChiropracticSantee, CA, US
    Part-time
    Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?. Do you have a passion for health and wellness and love s...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office Supervisor

    Front Office Supervisor

    FAIRMONTSan Diego, CA, US
    Full-time
    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally.Magic sits around every corner and within every conversation. It enchants through the charm of L...Show moreLast updated: 14 days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    TradeJobsWorkforce92117 San Diego, CA, US
    Full-time
    MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct d...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office Supervisor - Overnight

    Front Office Supervisor - Overnight

    The Fairmont HotelSan Diego, CA, United States
    Full-time
    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally.Magic sits around every corner and within every conversation. It enchants through the charm of L...Show moreLast updated: 28 days ago
    • Promoted
    Front Desk Coordinator - Encinitas, CA

    Front Desk Coordinator - Encinitas, CA

    The Joint ChiropracticEncinitas, CA, US
    Full-time
    Front Desk Coordinator – Full Time.A better way to deliver care starts here! .The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associate / Manager in Training

    Front Desk Associate / Manager in Training

    Scenthound San Diego, CASan Diego, CA, US
    Full-time
    Located in Carmel Valley, Scenthound is not your everyday dog grooming shop.We are a revolutionary concept focused on the dogs overall health and wellness, not only haircuts! Our membership-based b...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator - La Mesa, CA

    Front Desk Coordinator - La Mesa, CA

    The Joint ChiropracticLa Mesa, CA, US
    Part-time
    At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as th...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator - San Marcos, CA

    Front Desk Coordinator - San Marcos, CA

    The Joint ChiropracticSan Marcos, CA, US
    Part-time
    At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care.We are positively changing Chiropractic care nationwide. The Joint is the largest provide...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator - Chula Vista, CA

    Front Desk Coordinator - Chula Vista, CA

    The Joint ChiropracticChula Vista, CA, US
    Full-time +1
    Front Desk Coordinator – Part Time (Monday & Saturday).A better way to deliver care starts here! .The Joint Chiropractic is revolutionizing access to care by delivering high-quality,...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Front Desk Guest Experience

    Front Desk Guest Experience

    San Diego StaffingSan Diego, CA, US
    Full-time
    Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to de...Show moreLast updated: 20 hours ago
    • Promoted
    Front Office Supervisor - Overnight

    Front Office Supervisor - Overnight

    FAIRMONTSan Diego, CA, US
    Full-time
    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally.Magic sits around every corner and within every conversation. It enchants through the charm of L...Show moreLast updated: 28 days ago
    • Promoted
    Front Office Supervisor

    Front Office Supervisor

    The Fairmont HotelSan Diego, CA, United States
    Full-time
    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally.Magic sits around every corner and within every conversation. It enchants through the charm of L...Show moreLast updated: 16 days ago
    • Promoted
    Front Desk Manager

    Front Desk Manager

    Marriott InternationalSan Diego, CA, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Coordinator - San Diego, CA

    Front Desk Coordinator - San Diego, CA

    The Joint ChiropracticSan Diego, CA, US
    Full-time
    Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?. Do you have a passion for health and wellness and love s...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk / Call Center Specialist-Float Team - 137275

    Front Desk / Call Center Specialist-Float Team - 137275

    UC San DiegoSan Diego, CA, United States
    Full-time
    Frost Street, San Diego, CA 92123, United States .Front Desk / Call Center Specialist-Float Team.Filing Deadline : Fri 11 / 7 / 2025. UC San Diego values and welcomes people from all backgrounds.If you are...Show moreLast updated: 13 days ago
    • Promoted
    Front Desk / Call Center Specialist-Float Team - 137267

    Front Desk / Call Center Specialist-Float Team - 137267

    UC San DiegoSan Diego, CA, United States
    Full-time
    Frost Street, San Diego, CA 92123, United States .Front Desk / Call Center Specialist-Float Team.Filing Deadline : Fri 11 / 7 / 2025. UC San Diego values and welcomes people from all backgrounds.If you are...Show moreLast updated: 13 days ago