Operations Lead - PT

Join to apply for the Operations Lead - PT role at At Home Group Inc.

1 week ago Be among the first 25 applicants

Join to apply for the Operations Lead - PT role at At Home Group Inc.

Operations Lead

Job Description

Operations Lead

Our Vision : To become the leading Home Décor retailer.

Our Mission : Enable everyone to affordably make their house a home.

Job Summary

The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.

Key Roles & Responsibilities

• The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
• The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
• The OL participates in Task Management by planning / executing the daily / weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
• The Operations Lead supports the store team in the areas of customer satisfaction, inventory control / shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
• The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
• The Operations Lead leverages daily interactions and team huddles to communicate and teach / train topics that support the customer experience.
• The operations Lead participates in all freight processes for incoming freight and / or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
• All other duties are based on business needs.
• Nights and weekends required

Qualifications & Competencies

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Management and Manufacturing

Industries

Retail

Referrals increase your chances of interviewing at At Home Group Inc. by 2x

Get notified about new Operations Lead jobs in Pineville, NC

Charlotte, NC $55,000 - $70,000 1 week ago

Charlotte, NC

$57,900.00

$65,000.00

1 week ago

Charlotte, NC

$60,000.00

$70,000.00

1 week ago

Vice President of Operations (Franchise)

Vice President of Operations - Franchising

Charlotte, NC

$140,000.00

$160,000.00

2 weeks ago

Manager, Logistics Operational Excellence

Charlotte, NC

$111,873.00

$153,826.00

3 days ago

Charlotte, NC

$69,528.00

$78,219.00

1 week ago

Sr Director of Manufacturing - Technology & Transformation

Charlotte, NC

$140,000.00

$150,000.00

2 weeks ago

Vice President International Transportation

Senior Operations Manager - Servicing & Collections

Charlotte, NC $97,860 - $122,100 2 weeks ago

Senior Operations Lead – Client Services & Risk Operations

Charlotte, NC $110,000 - $130,000 1 day ago

Charlotte, NC $100,000 - $130,000 1 week ago

Material Handling Branch / Operations Manager (PSM)

Charlotte, NC $143,905 - $169,300 1 day ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr