Title - Behavioral Health Professional 2
Duration - 6 months
Shift - Standard mostly, but depending upon requirement
Location : Remote - Austin TX
Responsibilities :
- Answer incoming telephone calls and triage behavioral health need
- Document calls and actions using standard computer software application
- Provide resource and education to non-licensed behavioral health staff
- Schedule and make follow up calls to provide care facilitation
- Promote recovery concepts and inspire hope
- Work with other internal and external agency personnel to meet callers' needs
- Provide professional assessments, interventions within scope of relevant licensure
- Provide information and behavioral health education to callers
Typical Day to Day
This is a case management role.They will be working with individuals ages roughly 3-21 years old so it spans through a few development stages.They are assisting with identifying gaps in case.This is not direct care, but individuals are using those skills to complete assessments.The outreach is predominately phone.Education / Certification
Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of NursingRequired License :
Licensure can be LPC, LCSW, RN - must be fully licensed.
Must haves :
2 - 4 years of related experience.Some behavioral health experience!Some experience with the adolescence population.Some type of case management experience. ( a bit flexibility here but looking for someone who has managed a caseload of clients or patients over any period of time )Nice to haves :
Integrity and honesty. Good communication skills is a huge plus. organizational skills.
Disqualifiers :
People who come from a long stent of private practice will likely not transition into this role well.Performance indicators :
Good tenure in roles is very important. I don't want to see a lot of people in 1 year in a ton of roles. At least 2+ years in most positions on the resume.Top skills
Some behavioral health experienceSome experience with the adolescence populationexperience with the adolescence population