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Manager, Commercial Casualty Claims

Manager, Commercial Casualty Claims

The Jonus GroupSandy, Utah, USA
5 hours ago
Job type
  • Full-time
Job description

Job Description

Manager Commercial Casualty Claims

Job Summary

Seeking a highly skilled and experienced Manager Commercial Casualty Claims to join a dynamic Commercial Claims department. This is a full-time exempt hybrid position. The ideal candidate will bring a strong background in commercial claims management leadership and process improvement to ensure quality outcomes and operational efficiency. This role offers an exciting opportunity to contribute to a growing organization with a strong commitment to employee development work-life balance and customer service excellence.

Compensation Package

  • Salary Range : $100000 - $130000 (based on experience and education).
  • Benefits :

Medical Dental and Vision insurance.

  • Company-paid life insurance.
  • 401(k) plan with a generous 6% employer match.
  • Employee Assistance Program (EAP).

    • Responsibilities

    As the Manager of Commercial Casualty Claims you will :

  • Maintain a quality assurance program for all casualty claims ensuring quality outcomes through collaboration and analysis.
  • Provide technical guidance on complex and high-exposure claims.
  • Oversee litigation strategy and settlement negotiations for casualty claims.
  • Develop and refine claims handling processes to ensure regulatory compliance and operational efficiency.
  • Review claims data and report business outcomes to claims leadership.
  • Drive continuous improvement by identifying opportunities for enhancements in workflow processes and practices.
  • Assist and observe on field inspections.
  • Manage the development and daily operations of a team of adjusters and supervisors.
  • Collaborate with senior leadership to align casualty claims strategy with company growth objectives.
  • Track key performance indicators (KPIs) conduct file audits and improve claims outcomes.
  • Promote excellent customer service and participate in public relations functions.
  • Hire train and motivate claims professionals.

    • Qualifications / Requirements

    The ideal candidate will possess the following qualifications :

  • Bachelors degree in business or a related field.
  • A minimum of seven years of experience in commercial claims with at least two years in a leadership or supervisory role (or an equivalent combination of education and experience).
  • Advanced knowledge of General Liability and Auto coverage liability and injury claims including litigation management.
  • Strong background in process improvement and data analysis.
  • Proven ability to lead teams manage performance and drive results.
  • Exceptional customer service communication presentation and training skills.
  • Familiarity with core systems including data management.

    • #LI-RG1

    Required Experience :

    Manager

    Key Skills

    Forecasting,Hyperion,Cost Management,Construction Estimating,QlikView,Bus Driving,Analysis Skills,HubSpot,Salesforce,Market Research,negotiation,Financial Planning

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Commercial Casualty • Sandy, Utah, USA

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