Talent.com
Claims Processing Supervisor (270066)

Claims Processing Supervisor (270066)

ASK ConsultingPasadena, CA, US
4 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title : Claims Processing Supervisor

Location : Pasadena, CA 91107

Duration : 5+ Months

Pay Range : $25 / Hr to $31 / Hr on W2

Position Summary :

  • We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers.
  • This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.

Key Responsibilities :

  • Supervise daily operations of in-person claims advisor teams at the designated support center.
  • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
  • Monitor team performance, customer interactions, and adherence to claims intake protocols.
  • Provide coaching, real-time support, and conflict resolution for front-line staff.
  • Escalate complex or sensitive customer issues to appropriate internal teams.
  • Collaborate with program leadership to ensure service levels meet KPIs.
  • Maintain accurate documentation of team activities, customer feedback, and operational metrics.
  • Ensure compliance with safety, privacy, and utility-specific policies.

    • Required Qualifications :

  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based.
  • Strong leadership and coaching skills, especially in high-stress or crisis environments.
  • Excellent interpersonal and communication skills.
  • Experience working with vulnerable populations or in emergency response settings.
  • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).

    • Preferred Qualifications :

  • Experience in utility services, insurance claims, or healthcare.
  • Bilingual (Spanish or other languages) a plus.
  • Familiarity with trauma-informed customer service practices.

    • About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

    ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

    Create a job alert for this search

    Processing Supervisor • Pasadena, CA, US

    Related jobs
    • Promoted
    Claims Process Specialist

    Claims Process Specialist

    California FAIR Plan AssociationLos Angeles, CA, US
    Full-time
    The Claims Process Specialist is responsible for overseeing and managing the end-to-end claims process for homeowners and commercial property claims. The role involves designing, implementing, monit...Show moreLast updated: 17 days ago
    • Promoted
    Chain Claims Lead

    Chain Claims Lead

    Monster BeverageCorona, CA, US
    Full-time
    We're the risk-takers, the trailblazers, the game-changers.We're not perfect, and we don't pretend to be.We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our at...Show moreLast updated: 30+ days ago
    Claims Processor

    Claims Processor

    Crystal StairsLos Angeles, CA, USA
    Full-time
    Quick Apply
    Improving the Lives of Families through.Child Care Services, Research, and Advocacy.Crystal Stairs is committed to building and sustaining a diverse workforce and culture.As part of this commitment...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Billing & Collection Supervisor - Shared Business Office - FT Days

    Patient Billing & Collection Supervisor - Shared Business Office - FT Days

    University of California - Irvine HealthAnaheim, CA, United States
    Full-time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...Show moreLast updated: 20 days ago
    • Promoted
    Liability Claims Supervisor (Rancho Cucamonga)

    Liability Claims Supervisor (Rancho Cucamonga)

    CorVelRancho Cucamonga, CA, United States
    Full-time
    The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies ...Show moreLast updated: 21 days ago
    • Promoted
    Workers Compensation Claims Supervisor | Long Beach, CA (Hybrid) | SIP Required

    Workers Compensation Claims Supervisor | Long Beach, CA (Hybrid) | SIP Required

    SedgwickLong Beach, CA, US
    Full-time
    Workers Compensation Claims Supervisor | Long Beach, CA (Hybrid) | Sip Required.By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for pe...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Claims

    Manager, Claims

    AmTrust FinancialIrvine, CA, United States
    Full-time
    Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Workers' Compensation Claims Supervisor. The WC Claims Supervisor works with the Claim Adjusters to manage a...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Claims Support Supervisor (270066)

    Claims Support Supervisor (270066)

    ASK ConsultingPasadena, CA, US
    Full-time
    All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted.We are unable to provide sponsorship at this moment". Job Title : Claims Support Supervi...Show moreLast updated: 4 hours ago
    • Promoted
    Supervisor, Complaint Handling

    Supervisor, Complaint Handling

    AbbottSylmar, CA, US
    Full-time
    Supervisor, Complaint Handling.At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Career development with an internationa...Show moreLast updated: 15 days ago
    • Promoted
    Ops Supervisor Hauling

    Ops Supervisor Hauling

    Republic ServicesAnaheim, CA, US
    Full-time
    Operations Supervisor Hauling Operations.Within a division, the Operations Supervisor Hauling Operations is responsible for supervising the collections activities in one or more lines of business...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Claim Examiner II, CA

    Senior Claim Examiner II, CA

    AmTrust FinancialIrvine, CA, United States
    Full-time
    US-CA-Irvine | US-UT-South Jordan | US-AZ-Scottsdale.AmTrust is actively seeking a skilled Resolution Examiner specializing in Workers' Compensation Claims. The primary focus will be on negotiating...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Claims Manager (270066)

    Claims Manager (270066)

    ASK ConsultingPasadena, CA, US
    Full-time
    All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted.We are unable to provide sponsorship at this moment". Pay Range : $25 / Hr to $31 / Hr on W2...Show moreLast updated: 4 hours ago
    • Promoted
    Liability Claims Supervisor

    Liability Claims Supervisor

    CorVelRancho Cucamonga, CA, US
    Full-time
    The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies ...Show moreLast updated: 30+ days ago
    • Promoted
    Claims Supervisor

    Claims Supervisor

    Aspire General Insurance CompanyRancho Cucamonga, CA, US
    Full-time
    Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising ...Show moreLast updated: 30+ days ago
    • Promoted
    Claims Supervisor

    Claims Supervisor

    Bridgewater Consulting Group, Inc.Pasadena, CA, US
    Full-time
    We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compass...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Claims Intake Supervisor (270066)

    Claims Intake Supervisor (270066)

    ASK ConsultingPasadena, CA, US
    Full-time
    All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted.We are unable to provide sponsorship at this moment". Job Title : Claims Intake Supervis...Show moreLast updated: 4 hours ago
    • Promoted
    Liability Claims Supervisor

    Liability Claims Supervisor

    CorVel Enterprise Claims, Inc.Rancho Cucamonga, CA, US
    Full-time
    The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies ...Show moreLast updated: 30+ days ago
    • Promoted
    Workers Compensation Claims Supervisor - Glendale

    Workers Compensation Claims Supervisor - Glendale

    Intercare InsuranceGlendale, CA, US
    Full-time
    Workers' Compensation Claims Supervisor.We're seeking an experienced and motivated Workers' Compensation Claims Supervisor to join our team in Glendale, CA. As a Supervisor, you'll lead a team of 7,...Show moreLast updated: 30+ days ago
    • Promoted
    Incentive Claims Processor, Temporary (Hybrid - Orange, CA) Orange, California, United States

    Incentive Claims Processor, Temporary (Hybrid - Orange, CA) Orange, California, United States

    Energy Solutions (USA)Orange, CA, US
    Full-time
    Incentive Claims Processor, Temporary.Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate so...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Claims Resolution Supervisor (270066)

    Claims Resolution Supervisor (270066)

    ASK ConsultingPasadena, CA, US
    Full-time
    All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted.We are unable to provide sponsorship at this moment". Job Title : Claims Resolution Supe...Show moreLast updated: 4 hours ago