QA LEAD

Responsibilities: Lead the planning, design, and execution of test strategies for complex initiatives Plan for all testing aspects including functional, non-functional, regression, exploratory, UI, End to End, and working closely with the business on UAT Collaborate with developers, business analysts, product owners, and business owners to ensure quality is built into every step of the delivery process Provide leadership and guidance to automation specialists to automate test scenarios, reduce manual activities, and find bugs as early as possible Manage defect tracking and resolution processes Mentor QA team members and promote best practices in testing and quality assurance Ensure compliance with organizational standards and regulatory requirements Continuously improve QA processes, tools, and metrics Track progress using dashboards and other industry standard QA tools Leverage emerging AI technologies Required Qualifications 5+ years of experience in software quality assurance, with at least 2 years in a lead or senior role Strong understanding of QA methodologies, tools, and processes Experience with test automation frameworks and tools, especially in the Salesforce ecosystem Familiarity with Agile/Scrum development environments Excellent communication and leadership skills Experience in the health care or insurance industry Knowledge of CI/CD pipelines and DevOps practices Familiarity with performance and security testing tools ISTQB or similar QA certification Equal Opportunity Employer:We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law