Talent.com
Office Collections Officer
Office Collections OfficerState of South Carolina • Lexington, SC, United States
Office Collections Officer

Office Collections Officer

State of South Carolina • Lexington, SC, United States
2 days ago
Job type
  • Full-time
Job description

Salary : $41,947.00 - $59,500.00 Annually

Location : Lexington County, SC

Job Type : FTE - Full-Time

Job Number : 181639

Agency : Department of Revenue

Division : Taxpayer & Business Services

Opening Date : 10 / 29 / 2025

Closing Date : 11 / 9 / 2025 11 : 59 PM Eastern

Class Code : : AN31

Position Number : : Multiple Positions

Normal Work Schedule : : Monday - Friday (8 : 30 - 5 : 00)

Pay Grade : GEN06

Hiring Range - Min. : $41,947.00

Hiring Range - Max. : $59,500.00

Opening Date : 10 / 29 / 2025

EEO Statement : Equal Opportunity Employer

Agency Specific Application Procedures : : Apply online and complete the application fully, including all current and previous work history and education. You may submit a resume, but it will not be considered as a substitute for completing the entire application.

Veteran Preference Statement : South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Who we are :

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR's success-by collecting 95% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at

We are looking for teammates who are :

  • Patient
  • Customer centric
  • Proficient with organizing and prioritizing
  • Excited to thrive in a fast-paced environment
  • Able to work independently and as part of a team

What you will do :

As an Office Collections Officer, you will work in a call center environment (inbound and outbound) collecting debts and enforcing tax laws for the SCDOR.

Primary job duties include :

  • Performing general collections duties to include the setup, review, and maintenance of payment plans
  • Using SCDOR systems to locate and update information
  • Generating and answering telephone calls and correspondence for the tax areas of Individual Income and Governmental Enterprise Accounts Receivable (GEAR)
  • Conducting research of Office Collections accounts to balance accounts, determine liabilities, and issue appropriate correspondence
  • Minimum and Additional Requirements

    Either :

  • A bachelor's degree in a related field OR
  • An associate's degree in a business-related field and relevant work experience OR
  • Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)
  • Academic degrees must be from an accredited institution of higher learning

    Examples of common business or related degrees include accounting, advertising, criminal justice, economics, entrepreneurship, finance, health care management hospitality management, human resources, information technology management, marketing, organizational leadership, public relations, taxation, etc.

    Preferred Qualifications

  • A bachelor's degree in a related field
  • Inbound call center, customer service, collections, or tax experience
  • Ability to use customer service skills in line with SCDOR standards in assisting taxpayers and fellow employees in all forms of communication providing professional courteous service
  • Ability to control emotions and maintain professionalism
  • Additional Comments

  • We have multiple openings for this position.
  • EEO : The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including lactation.
  • Training : Office Collections Officers will participate in an onboarding program to ensure they have the knowledge and skills to successfully perform their job.
  • Hours : Work hours are 8 : 30 a.m. - 5 : 00 p.m., Monday - Friday (37.5 hours per week)
  • Telework schedule : This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.
  • Career development : This position is part of an SCDOR Training Plan, which provides learning opportunities that support career growth.
  • Ready to apply?

  • Apply online and complete the application fully, including all current and previous work history and education.
  • You may submit a resume, but it will not be considered as a substitute for completing the entire application.
  • Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
  • Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.
  • Benefits for State Employees

    The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

    Insurance Benefits

    Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

    Retirement Benefits

    State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

    Workplace Benefits

    State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

    Note : The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

    01

    How did you hear about the SCDOR as a potential employer? Select all that apply.

  • LinkedIn
  • Other social media
  • South Carolina Careers : careers.sc.gov
  • Other on-line job board
  • College / university career fair or website
  • ReveNews (SCDOR's email newsletter)
  • SCDOR Call Center
  • Current or former SCDOR employee
  • Other (please specify below)
  • 02

    If applicable, what other source did you use to hear about us as a potential employer?

    03

    Please type in your full legal name (First, Middle, Last) as it appears on your Social Security Card.

    04

    Please type your preferred name (nickname) to be used on your work accounts and employee ID.

    05

    Are you currently employed by the SCDOR?

  • Yes
  • No
  • 06

    Select your highest level of education.

  • Bachelor's degree or higher
  • Associate's degree
  • High school diploma or GED
  • None of the above
  • 07

    If applicable, is your degree in business administration or a related field? Examples of common business or related degrees include accounting, advertising, criminal justice, economics, entrepreneurship, finance, health care management, hospitality management, human resources, information technology management, marketing, organizational leadership, public relations, taxation, etc.

  • Not Applicable
  • Yes
  • No
  • 08

    How many years of relevant work experience do you have

  • 4 years or more
  • 3 years
  • 2 years
  • 1 year
  • No experience
  • Required Question

    Create a job alert for this search

    Collection Officer • Lexington, SC, United States

    Related jobs
    Mortgage Loan Officer (Wholesale Non-Delegated Lender)

    Mortgage Loan Officer (Wholesale Non-Delegated Lender)

    Tag Lending Group, LLC • Chapin, SC, US
    Full-time
    Mortgage Loan Officer Wholesale Non-Delegated Lender.We Dont Just Originate, We Automate.At Tag Lending Group, youre not just another MLO. This is not a retail branch job.If you're tired of bloa...Show more
    Last updated: 3 days ago • Promoted
    Accounts Receivable Clerk

    Accounts Receivable Clerk

    Robert Half • Lexington, SC, US
    Full-time
    We are looking for a detail-oriented Accounts Receivable Clerk to join our client's team in Lexington, South Carolina.This role is essential in ensuring the accuracy and timeliness of financial...Show more
    Last updated: 6 days ago • Promoted
    Signals Collection Analyst

    Signals Collection Analyst

    US Army • Columbia, SC, United States
    Part-time +1
    Signals Collection Analyst Job Overview : You’ll become a technical expert in detecting, analyzing, and interpreting electronic communications to gather critical intelligence.Using advanced signal p...Show more
    Last updated: 30+ days ago • Promoted
    Reserve Nuclear Medicine Officer

    Reserve Nuclear Medicine Officer

    United States Army • Lexington, South Carolina, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 19 days ago • Promoted
    Collections Specialist - Remote

    Collections Specialist - Remote

    defi AUTO LLC • Columbia, SC, US
    Remote
    Full-time
    This class date is slated for December 1st, 2025!.SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume c...Show more
    Last updated: 17 days ago • Promoted
    Collections Coordinator

    Collections Coordinator

    Riccobene Associates Family Dentistry • SC, US
    Remote
    Full-time
    Quick Apply
    The Collections Coordinator is a critical role responsible for effectively and efficiently managing the accounts receivable process for an assigned group of payors or supported region / company.Respo...Show more
    Last updated: 26 days ago
    Mortgage Field Services Inspector

    Mortgage Field Services Inspector

    Far Inspections • Saluda, SC, US
    Full-time
    FAR Inspections is looking for highly motivated individuals to perform residential occupancy verifications on behalf of mortgage lenders. Independent contractors earn predictable full-time or supple...Show more
    Last updated: 16 days ago • Promoted
    Collections Representative

    Collections Representative

    TEKsystems • Columbia, SC, US
    Permanent
    Job Posting : Collections Specialist (Remote).Year Assignment (Evaluated for permanent hire every 6 months).Join a Fortune 100 company—one of San Antonio’s most desirable employers&mdash...Show more
    Last updated: 6 days ago • Promoted
    Earn Cash From Taking Surveys Online

    Earn Cash From Taking Surveys Online

    Earn Haus • Aiken, SC, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 1 day ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Aiken, SC, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 1 day ago • Promoted
    Signals Collection Analyst

    Signals Collection Analyst

    United States Army • Columbia, SC, US
    Part-time +1
    Signals Collection Analyst Job Overview : You’ll become a technical expert in detecting, analyzing, and interpreting electronic communications to gather critical intelligence.Using advanced signal p...Show more
    Last updated: 5 days ago • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Ridge Spring, South Carolina, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection Officer

    U.S. Customs and Border Protection • Newberry, South Carolina, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 20 days ago • Promoted
    Occupational Therapy Assistant / COTA / OTA

    Occupational Therapy Assistant / COTA / OTA

    Broad River Rehabilitation • Gaston, SC, US
    Full-time
    Occupational Therapist Assistant.Full Time- Staff and / or Rehab Director.We value our staff and their dedication to our mission of making a difference in every patient’s life.That is why we ma...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Irmo, South Carolina, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border Protection • Newberry, South Carolina, US
    Full-time +1
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 20 days ago • Promoted
    Active Nuclear Med Officer

    Active Nuclear Med Officer

    United States Army • Prosperity, South Carolina, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 19 days ago • Promoted
    Active Pulmonary Disease Officer

    Active Pulmonary Disease Officer

    United States Army • Prosperity, South Carolina, United States
    Full-time
    THE ARMY HEALTH CARE ADVANTAGE As a member of the Army health care team, you’ll receive benefits that you won’t be able to get in a civilian career. Challenging Work Feel inspired with great case di...Show more
    Last updated: 18 days ago • Promoted