Switchboard Operator

Switchboard Operator

Location : Springfield, Missouri

Department : Centralized Scheduling

Employment Type : Full-time

Job Summary : Are you passionate about customer service and thrive in a fast-paced environment? Join our team as a Switchboard Operator at Burrell, where you will play a vital role in connecting callers with the services they need. In this position, you will utilize your multitasking skills to assess caller needs and efficiently direct calls to the appropriate departments. We are looking for individuals who are dedicated to providing excellent service and can handle a busy office atmosphere with ease.

As a Switchboard Operator, you will be the first point of contact for our callers, ensuring they receive the assistance they require promptly and professionally. Your ability to manage a multi-line phone system while maintaining a friendly demeanor will be key to your success in this role.

This position offers :

• Employee Assistance Program 24 / 7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement Company paid for work functions requiring travel
• Employee Discounts Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities :

Education, Experience, and / or Credential Qualifications :

Additional Qualifications :

Position Perks & Benefits :

Brightli is on a Mission :

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.