Spanish Speaking Customer Service for Media & Entertainment industry

Spanish Speaking Customer Service Role

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in countries around the world, is excited to announce an opening for a Spanish Speaking Customer Service role within the vibrant Media & Entertainment industry. As part of our commitment to matching the best candidates with the right employers, we operate in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our extensive recruitment process ensures that we understand both the needs of our candidates and the requirements of our clients. We take pride in our ability to connect you with job opportunities that not only match your skills but also offer the chance to thrive in an international environment. As a Spanish Speaking Customer Service representative, you will play a critical role in delivering exceptional service to our clients in the Media & Entertainment sector, supporting their needs while representing our values and commitment to quality. If you are passionate about customer service and are looking to work abroad in a thriving industry, we encourage you to apply and discover how Patrique Mercier Recruitment can help you find your dream job.

Responsibilities

• Provide outstanding customer service in Spanish to clients in the Media & Entertainment industry.
• Assist customers with inquiries, complaints, and product information via phone, email, and chat.
• Effectively resolve customer issues while maintaining a positive and professional demeanor.
• Document interactions with customers in a clear and concise manner using our customer relationship management (CRM) system.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.
• Educate and inform customers about product features, promotions, and services available to them.
• Stay updated on industry trends and changes to provide informed assistance to customers.