Job Description
Job Description
Benefits :
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Office Manager / Administrative Assistant (Full-Time | $24$30 / hr + Bonuses)
Budget Blinds of Mission Viejo, Tustin & Irvine
About Us
Founded in 1992 with a true family atmosphere, Budget Blinds has grown to become the #1 provider of custom window coverings in North America, with over 1,300 franchise territories and 50,000 installations completed weekly.
At the Budget Blinds of Mission Viejo, Tustin & Irvine franchise location, we combine the professionalism of a national brand with the close-knit teamwork of a local business. Our culture is built on integrity, organization, and exceeding customer expectations. Were looking for an Office Manager / Administrative Assistant who thrives in a dynamic environment, keeps operations running smoothly, and enjoys helping both customers and teammates succeed.
Compensation & Benefits
$24$30 per hour (based on experience)Bonus opportunities based on team and individual performancePaid training and onboardingPaid holidaysFlexible schedulingCommunication tools providedCareer advancement into inside sales or sales representative rolePosition Overview
This position is the heartbeat of our office handling a mix of administrative, scheduling, and light warehouse coordination tasks. Youll oversee the flow of orders and installations, manage incoming shipments, coordinate with sales reps and installers, and ensure that customers receive the exceptional service that defines our brand.
The right candidate will be highly organized, detail-oriented, and tech-savvy , with strong experience in Excel, QuickBooks, and customer communication .
Responsibilities
Office & Administrative Operations
Manage and organize all office paperwork, records, and digital filesAnswer business phones promptly and handle customer requests professionallyExecute defined office procedures to eliminate errors and maintain organizationUse office software to :Schedule appointments and consultations
Review and process product ordersPerform data entry, invoicing, and order tracking in Excel and QuickBooksCollect customer payments and send review requestsSend installation appointment and balance reminders dailyManage office supplies and reorder as neededDistribute internal communications and updates to the teamTrack repair activity and summarize updates for managementWarehouse & Delivery Coordination
Receive, check in, and organize all incoming product shipmentsVerify accuracy of packing slips and ordersStage boxes and materials for installers dailyManage product delivery schedules and freight appointmentsTrack repairs, warranty items, and replacements with vendorsCustomer Service & Team Communication
Resolve customer-reported issues promptly or escalate as appropriateFollow up with suppliers, customers, and colleagues regarding open itemsCoordinate installation scheduling and assist customers with updatesEngage with walk-in customers and book consultationsSupport sales reps with scheduling, order documentation, and follow-up callsQualifications
2+ years of office management, customer service, or administrative experience strongly preferredProficiency in Excel, QuickBooks, Outlook, Word and other general technology platforms ( CRM , Dropbox, app-based communication tools)Working knowledge of office software and general office equipmentExcellent organizational and time management skillsStrong written and verbal communication abilitiesAnalytical mindset with strong attention to detail and problem-solving skillsAbility to lift up to 50 lbs (for warehouse product handling)Dependable, punctual, and professional demeanorAbility to pass a background testExperience in the home improvement or window covering industry is helpful, not requiredi nterior design, windows, window treatment, office manager, manager, warehouse, administrative, sales support