Job Description
Job Description
Automotive Service Advisor
We are experiencing expeditious growth and need experienced service advisors. Great and simple pay plan, GM and / or Reynolds’s knowledge a plus.
If you’re wanting to be with a growing team, send us a resume.
Benefits
- Competitive simple Compensation Pay Plan :
- Medical & Dental Insurance
- Vision Discount Program
- Paid time off and vacation.
- Life insurance w / AD&D Feature
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated.
- Long term job security
- Discounts on products and services
- Above average industry pay.
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above manufacturer standards.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
Qualifications
Automotive Advisor experience preferred.
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision.
- Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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