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Strategic Account Manager - East

Strategic Account Manager - East

American RegentCleveland, OH, US
1 day ago
Job type
  • Full-time
Job description

Strategic Account Manager (SAM) - East

The Strategic Account Manager (SAM)- East is responsible for developing, managing, and expanding relationships with assigned strategic accounts, including but not limited to, integrated delivery networks (IDNs), Key Oncology accounts, group purchasing organizations (GPOs), specialty pharmacies, and key provider systems. The SAM will drive account strategy, optimize contract pull-through, and align internal resources to support customer needs. This role collaborates cross-functionally with Sales, Marketing, Market Access, Contracts, and Patient Support teams to deliver tailored solutions that align with ARI's business goals and customer priorities. The SAM role will cover the East territory which includes : MN, ND, NE, SD, WI, IA, PA, DE, NJ, IL, IN, MI, NC, VA, NY, DC, MD, OH, WV, CT, MA, ME, NH, RI, VT. Candidate must reside in covered territory and live near a major airport.

Essential Duties and Responsibilities

  • Develop and execute strategic business plans for assigned accounts, focused on growth, retention, and product adoption.
  • Serve as the primary point of contact for Key Oncology, Specialty and strategic accounts; build long-term relationships with key decision-makers and stakeholders.
  • Identify customer needs and coordinate internal resources to deliver aligned solutions, services, and educational programs.
  • Lead contract implementation, pull-through planning, and performance tracking at the target account level.
  • Collaborate with Contracting, Market Access, and Field Sales teams to ensure alignment on pricing, terms, and customer deliverables.
  • Monitor and communicate account performance metrics, contract compliance, and utilization trends to internal leadership.
  • Actively contributes to business planning, forecasting, and strategic initiatives.
  • Stay current on industry trends, competitive activity, health policy, and market dynamics that impact assigned accounts.
  • Attend national and regional conferences and meetings, as required.
  • Ensure activities are fully compliant with company policies and applicable laws and regulations.
  • Perform any other tasks / duties as assigned by management.

Education Requirements and Qualifications

  • Bachelor's Degree Business, Health Administration, Life Sciences or related field required; advanced degree preferred.
  • 57 years of experience in pharmaceutical sales, account management, or Market Access required.
  • Experience working with IDNs, GPOs, and large provider systems is strongly preferred.
  • Strong knowledge of healthcare delivery models, reimbursement, and contracting.
  • Demonstrated ability to lead cross-functional collaboration and manage complex customer relationships.
  • Excellent communication, negotiation, and presentation skills.
  • Proven track record of strategic thinking and execution.
  • Experience working with IV irons preferred
  • Ability to travel up to 80% as needed; occasional weekend travel is required to attend and support national and regional conferences, meetings and trade shows.
  • Proficiency in Microsoft Office and CRM tools.
  • Must have a valid U.S driver's license and be able to operate vehicles safely.
  • The salary range, is the minimum and maximum annual salary range of compensation for the role that the employer in good faith believes to be accurate at the time of the posting of an advertisement for the role. Actual compensation for the role will be based on a number of different factors including but not limited to the candidate's qualifications, education, knowledge, skills and experience.

    American Regent also offers a competitive total rewards package which includes healthcare, life insurance, profit sharing, paid time off, matching 401k as well as a wide range of other benefits.

    American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status. Applicants have rights under Federal Employment Laws.

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    Strategic Account Manager • Cleveland, OH, US

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