B-Level Technician

Atlanta, GA | Full-Time | In-Office

Salary Range : $50,000$55,000, based on experience

Leapfrog Services is looking for a Build Room Technician to join our Desktop Management Practice. This role is responsible for preparing, imaging, configuring, packaging, and shipping client devices as part of the IT asset lifecycle. The Build Room Technician ensures every device placed into production meets Leapfrogs standards for performance, security, and reliability.

This is a hands-on, detail-oriented position that supports multiple teams and plays a critical role in delivering a seamless technology experience to our clients. Youll work closely with procurement, field technicians, and the support desk to ensure assets are delivered on time and built right the first time.

What Youll Do

• Perform intake of new hardware; validate against purchase orders and record in the asset inventory system.
• Image and configure desktops, laptops, and other devices using approved tools (Intune, Autopilot, Kaseya, etc.).
• Apply baseline security configurations, patches, and encryption according to company and client policies.
• Assemble, stage, test, and prepare hardware (PCs, laptops, printers, routers, switches) for deployment.
• Verify functionality and quality before packaging and shipping to client sites.
• Maintain detailed documentation of build processes, configuration changes, and troubleshooting steps.
• Manage device returns and coordinate wipe / reimage for redeployment or retirement.
• Track and maintain proper stock levels of spare devices, parts, and consumables in the build room.
• Package and prepare equipment for shipment, ensuring all required components and documentation are included.
• Collaborate with internal teams to identify process improvements and automation opportunities.

What Youll Bring

Nice to Have

MD-102 : Modern Desktop Administrator Associate

Success Looks Like

Why Leapfrog?

About Leapfrog Services

Leapfrog Services provides managed IT services + cybersecurity for businesses and nonprofits worldwide. Since 1998, weve believed IT should enhance business, not get in the way. We deliver technical expertise with a service-first approach high touch, not high stress .

If you love working with technology, take pride in precision, and enjoy seeing your work directly impact clients, Leapfrog is just the pond youre looking for!

Compensation details : 50000-55000 Yearly Salary

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