Engineer II, Field Software

• Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment


• Triage mechanical, electrical, and software issues across complex tool environments


• Lead and manage escalation calls with field support engineers and customers


• Collaborate with QA and Support teams to incorporate replicated bugs into regression testing


• Work with customers to define accurate feature specifications and contribute to bug fixes or small feature development


• Author, review, and update system specifications, software designs, test plans, and related documentation


• Investigate internal and external inquiries, perform analysis, and propose solutions or alternatives


• Participate in system design discussions and cross‑functional engineering reviews


• Represent customer needs and priorities to internal engineering teams


• Support customer software upgrades and validate customer‑specific use cases before deployment

• Degree in Computer Science, Computer Engineering, or related discipline


• Experience with any of the following:

– Machine control software (including semiconductor equipment)

– Windows and real‑time operating systems

– Multi‑threaded or real‑time applications

– Graphical user interfaces

– Device drivers or interrupt‑driven software

– Data communications, networking, or EtherCAT

– Dynamic scheduling algorithms with deadlock avoidance

– Programming tools such as debuggers, text editors, application builders, and configuration management tools

• Ability to read and translate software functionality into new implementations


• Ability to understand specifications, design documents, communication interfaces, and API descriptions