Customer Service Rep
Domino's Pizza in Saint Louis is seeking a friendly and customer-focused Customer Service Representative to join our team at our 5421 Chippewa St location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand across various touchpoints.
Responsibilities include:
- Answering incoming phone calls and taking customer orders accurately and efficiently
- Providing exceptional customer service, addressing inquiries and resolving issues promptly
- Processing cash and credit card transactions with precision
- Assisting in pizza preparation and other food-related tasks as needed
- Maintaining a clean and organized work environment
- Collaborating with team members to ensure timely order fulfillment
- Handling multiple tasks simultaneously in a fast-paced setting
- Lifting and moving items weighing up to 25 lbs. when necessary
- Adhering to company policies, food safety regulations, and quality standards
Qualifications include:
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to follow directions accurately
- Flexibility to work various shifts, including weekends and holidays
- Basic math skills for handling cash transactions
- Positive attitude and friendly demeanor
- Ability to work efficiently in a fast-paced environment
- Team player mentality with a willingness to assist colleagues as needed
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Customer service experience is a plus, but not required
- High school diploma or equivalent preferred
- Must be able to pass a criminal background check
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.