Runner / Busser - "Swarmer"

J OB TITLE : Runner / Busser (" Swarmer ")

REPORTS DIRECTLY TO : Venue Management

About Us .

Rally Entertainment is a leisure and entertainment company focused on cultivating connection through pickleball, exceptional food and drink, and competitive socializing experiences. We offer a modern twist on pickleball with innovative technology designed to keep players engaged, entertained, and excited to come back for more.

Starting with our flagship venue in Charlotte's Lower South End, Rally is reinventing recreation, and we're looking for enthusiastic, hospitality-oriented individuals to join our team!

The Position.

At Rally, we call our runners / bussers " Swarmers " because of the buzzing energy they contribute to the venue. Swarmers are a vital part of our support team, seamlessly connecting our front of house to our back of house and ensuring a n outstanding guest experience. Swarmers ensure tables, courtside lounges, and service areas are cleared off and clean before, during, and after guests' visits. Teamwork, enthusiasm, multitasking, food and beverage service , and the ability to c reate " Magic Moments" are critical components of this job.

What Y ou'll D o :

• Deliver food and drink to guests in an efficient, expeditious manner.
• Anticipate guest pain points and strive to exceed expectations.
• Assist service team with all food and beverage service.
• Move with a sense of urgency and always keep busy.
• Clean and reset sections and zones in the venue.
• Comply with all safety and sanitation guidelines and procedures.
• Get along with others and be a team player.
• All other duties assigned as needed.

To Be Successful in This Role, You'll :

While experience and hard skills are important, cultural fit is critical. We expect all members of our team to embrace the values that set Rally apart from our peers. This means you demonstrate :

Compensation Package Includes :