Overview
Job Summary : Supervises the day-to-day activities of liquid products operations to meet GSF objectives and achieve a high level of customer satisfaction
Responsibilities
Essential Functions :
- Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded. (55%)
- Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality. (25%)
- Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes. (10%)
- Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of GSF policies and objectives, and to ensure compliance with established production policies and procedures. (10%)
- Performs other related and assigned duties as necessary.
Leadership / Management Responsibility :
Supervises up to 50 mostly hourly employees
Performance Categories :
Productivity / quality standards : accuracy, timeliness, thoroughnessProductivity / quality standards : production and process efficiency and qualityProductivity / quality standards : continuous product / process improvementAttendance and punctualityBudgetCost containmentTeamwork within the department and across departmentsProject / assignment standardsCustomer satisfactionVendor relationsSafety standards and procedures : employeesQualifications
Minimum Qualifications : Education and experience equivalent to :
Education / Certification :
AA degree in food science or business administration from an accredited vocational, technical or junior college institution
Experience :
5-7 years of relevant work experience in a food-manufacturing environment with lead or supervisory experience
Knowledge, Skills and Abilities
Knowledge of (B / basic; J / journey; E / expert) :
Food safety concepts and techniques (J)Budgetary concepts and procedures (B)Engineering concepts and procedures (B)PC word processing / spreadsheet software (B)Quality concepts and procedures (B)Skill and ability to :
Supervise and motivate employees in a team-based environmentIdentify problems or irregularities for early resolutionCommunicate and coordinate effectively with employees verbally and in writingCommunicate and coordinate effectively with internal and external customersWork effectively in a general business environment, with a focus on high levels of quality and customer serviceAct in accordance with GSF's Values and Creed