Client Services Representative

Job Description

Job Description

• Treats clients and patients with empathy and compassion
• Answer telephone calls quickly, efficiently, and in a professional manner using a multi-line system
• Warmly greet clients
• Prepare patient files
• Recieve and relay client correspondence and updates client financial records\
• Answers client's inquiries about basic animal care questions and routine procedures
• Admits patients and handles medical records accurately
• Prepares client invoices
• Handls payment transactions