PROS Customer Service / Admin

Job Description

Job Description

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español si es requerida

BHSN , one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Your role at BHSN :

As the PROS Intake Specialist / Admin you will provide support to the PROS program by running prescriber reports, coordinating with staff through various departments to get clients scheduled with providers in order to ensure clients are getting appointments per OMH / PROS regulations.

Work Schedule : Monday - Friday, 8 : 00am to 4 : 00pm

What your day might look like :

• Tracks and Inputs Pros Program Participation forms into Avatar
• Coordinates group coverage for PROS staff within the PROS department and outside departments as needed
• Completes PROS pre-admits, admits, and discharges on a timely fashion according to OMH regulations and BHSN standards
• Triages specific and complex inquiries to appropriate resource (management, clinical call center, billing call center, etc.)
• Documents all services in accordance with Federal / State regulations and BHSN policies and procedures
• Additional duties as assigned

Your skills and qualifications :

What’s in it for you?

JOIN A WORKPLACE WHERE YOU BELONG

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally.

We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.