Utility Supervisor IV-Substations

Utility Supervisor IV (5263)

The City of Naperville's Electric Utility is currently seeking a Substation Supervisor to supervise employees in the safe operation of the electric utility ensuring proper staffing and efficient utilization of resources to meet obligations and reduce risk to the utility. This position may be required to work extended hours including on-call duty or support 24x7 coverage during storms or other City emergencies. The Supervisor must work closely with internal and external stakeholders to ensure that customer need dates are scheduled, tracked, and safely completed within budget. The Utility Supervisor IV reads prints and schematics to help determine the best options for providing electrical service to our customers and works with Engineering, Procurement, and vendors to obtain unique and complex parts and services. A portion of this position requires the ability to manage through conflict, identify barriers, and resolve issues. The Supervisor IV may have a higher span of control and participate in cross-functional teams and utilizes extensive industry knowledge to mentor others and help shape policy.

The anticipated hiring range for this position is $129,207.35 - $155,048.82 per year, commensurate with credentials and experience. The Pay Grade for this position is E270.

Responsibilities :

• Provide leadership and direction to drive a culture of safety, productivity, and customer service.
• Maintain discipline, order, and efficiency.
• Identify and secure training as required to meet OSHA and internal requirements.
• Perform field and site visits.
• Manage safety, productivity, overtime, and material costs.
• Ensure the work is safely completed on schedule, to budget, by design standards, and according to code.
• Leads outage restoration efforts.
• Identify the cause of customer outages and develop a safe, efficient plant to restore or provide temporary power.
• Monitor workload and audit job quality to ensure the organizational goals are met.
• Coach employees for continued focus on safety, quality, and peak performance.
• Administer employee performance evaluations and maintain accurate personnel documentation.
• Ethically manage to the labor contract.
• Work extended hours due to workload, weather, or City emergencies.
• Investigate and respond to customer and internal inquires or complaints.
• Perform all on-call duty obligations as required.
• Read prints and site plans to determine best options for providing service.
• Manage through conflicts and lead through adversity.
• Participates in cross-functional teams quality, safety, operational efficiency, corporate initiatives, etc.
• Identify and remove barriers and resolves issues.
• Create, implement, and manage employee motivation and recognition activities.
• Initiate and drive continuous improvement initiatives.
• Willingly share knowledge and mentor others.
• Recognized as a subject matter expert in the industry.
• Performs all other duties as assigned.

Qualifications :

Required : A Masters Degree in Business Administration or a Professional Engineer License. Eight or