Product Manager

Product Manager, Financial Advisor Services Digital Team

Vanguard's Financial Advisor Services Digital team is looking for an outcome-driven and client-centric product manager passionate about solving complex identity challenges to unlock personalization across advisors.vanguard.com. This PM will lead our identity product strategy, a critical enabler of our ambition to offer the right message to the right advisor at the right time. By creating seamless ways to collect actionable, valuable advisor data, this PM will enable personalization at scale and support downstream programs that deepen engagement and drive business growth. They will join a talented, collaborative team of engineers, data analysts, UX designers, and user researchers to reduce user friction in our authentication systems, find new ways to deepen our understanding of advisor identity and needs, and prioritize the infrastructure that powers these experiences.

The Vanguard advisors' website is a pivotal tool for financial advisors considering or doing business with Vanguard. Our mission is to provide advisors with the information, tools, and insights they need to better serve their clients, highlighting Vanguard as a trusted partner. As a product manager, you will contribute to both product discovery and delivery. You will find opportunities that drive the team's outcomes and improve the advisor experience, and partner with your product team to bring new capabilities and features to life.

This role offers the opportunity to shape foundational infrastructure for advisor engagement, deepen expertise in digital identity and access systems, and play a central role in unlocking the advisor site's potential as a scalable growth engine. You'll contribute to strategic personalization initiatives, gain exposure to enterprise-scale identity systems, and enable seamless transitions from anonymous to known users.

The Ideal Candidate Will Have :

• A strong outcome orientation
• Deep client-centricity
• An owner's mindset, including overcoming obstacles to get things done
• The ability to use data, research, and context to make good product decisions
• Clear communication skills
• Experience with authentication systems, onboarding and conversion flows, or identity resolution technologies (e.g., third-party identity graphs)
• Pluses : familiarity with Adobe Analytics, Tableau, and query languages (e.g., SQL); experience working in Kanban

Key Responsibilities :

Responsibilities :

Qualifications :

Special Factors

Sponsorship : Vanguard is not offering visa sponsorship for this position.

About Vanguard : At Vanguard, we don't just have a missionwe're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work : Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.