Customer Service / Collection Agent CF - Healthcare

Job Description :

• Now hiring Customer Service / Collections Agents in Cedar Falls, IA

GREAT SCHEDULE, competitive Pay and Benefits.

Training Class Starts Wednesday, December 3rd, 2025

CBE Companies is looking to fill Customer Service / Collections Agent positions for our Contact Center in Cedar Falls, IA! CBE is proud to be an InHerSight Top 20 Business Service Employer and Training Magazine Top 100!

As a Customer Service / Collections Agent you will resolve accounts where monies are owed to our clients in a manner that is ethical, legal, professional, timely, and transparent. You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer.

Hours : 4 days a week either 7AM-4PM or 8AM-5PM; 1 day a week 11AM-8PM. One Saturday every three (3) months : 8AM-12(NOON)PM

Pay : $14.00 per hour to start; $14.50 per hour after 90 days; $15.00 per hour after 6 months plus commissions.

Duties and Responsibilities

Including but not limited to :

Setting Reminders, Holds and Waits

Including but not limited to :

Accurately documenting accounts

Must be able to remain in a stationary seated position up to 85% of the work shift.

Education and Experience Preferences

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws.

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CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.