Agency Management and Investment Senior Manager

Join Verizon

You want more out of a career. A place to share your ideas freely even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing...

The Senior Manager, Agency Management & Investment (AM&I) reports to the Senior Director of AM&I and sits within the Media and Marketing Effectiveness Team within the CMO organization. In this role, you will have a unique opportunity to strategically manage, optimize, and elevate agency resources across Verizon to deliver CMO / BU outcomes. You will act as an enabler between internal Verizon teams and agencies / partners. The role focuses on building relationships and accountability, negotiating fees and value, identifying new partners, and ensuring innovative solutions are always on-hand. The role has the potential to oversee agencies in the following specialties : creative, media, PR, creators / influencers, partnerships, experiential, CX / UX, and more.

Responsibilities :

• Managing a roster of agencies, potentially a Holding Company, and / or a Verizon Business Unit's (e.g. VCG. VBG, Value) agency interactions.
• Leading annual and incremental scope planning for your agency roster and collaborating with Marketing, Sourcing, and Legal teams to deliver scopes in a timely manner.
• Owning rate card management, negotiations, and contract execution for your roster.
• Driving productive two-way feedback between agencies and marketers and overseeing agency performance and general client / agency relationship health.
• Managing communication and operational alignment with marketing and agency clients.
• Monitoring agency talent by minimizing staffing gaps and tracking performance trends.
• Maintaining financial compliance and budget tracking.
• Ensuring our master service contracts are effectively updated to reflect industry changes in compensation terms, payment terms, and other contract terms.
• Providing effective onboarding for new agencies to ensure they understand the Verizon brand strategies, ecosystem, and all other processes needed to execute business with Verizon.
• Stewarding NDAs, billing set-up, Brand Central Access, IRQs (risk management documents), and other on-boarding and off-boarding paperwork for agencies.
• Optimizing relevant agency ecosystems by monitoring the industry for marketing trends, financial compensation structures, and new / emerging agencies that can improve our roster and overall agency output.
• Providing regular management reporting on key initiatives, milestones, and performance.
• Creating work plans for specific initiatives and working cross functionally with the appropriate team members and client groups in marketing.
• Collaborating with a team of 4 others to share best practices and pitch in to manage overall team workload.
• Utilizing technology to drive efficiencies.

What We're Looking For

You'll need to have :

Even better if you have one or more of the following :

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where You'll Be Working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including : medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, weve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is : $115,500.00 - $201,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is : $115,500.00 - $201,000.00.