Bilingual Office Assistant / Customer Service (English / Spanish)

Job Description : Bilingual  Office Assistant / Customer Service  (Pembroke Pines)

Salary : $17 / hr

Monday - Friday 8am-5pm

As a Bilingual Office Assistant, you will handle appointment scheduling, provide excellent customer service, manage office schedules, and ensure clear communication between patients and healthcare providers in both English and Spanish.

Key Responsibilities :

• Schedule Appointments :  Arrange appointments and follow-ups while managing the office calendar.
• Patient Communication :  Confirm appointments, provide instructions, and answer patient questions in English and Spanish.
• Coordinate with Providers :  Work with client and staff to adjust schedules and keep everyone informed.
• Manage Patient Records :  Keep patient records up-to-date and accurate.
• Reminder Calls :  Call patients to remind them of upcoming appointments in both languages.
• Handle Inquiries :  Answer patient questions and provide information on office policies, procedures, and care instructions.
• Office Support :  Assist with general office duties like filing and data entry.

Skills & Qualifications :