Talent.com
Associate Team Leader

Associate Team Leader

H&R BlockHuntsville, AL, US
10 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Create a job alert for this search

    Team Leader • Huntsville, AL, US

    Related jobs
    Team Leader

    Team Leader

    Carrols CorporationHuntsville, Alabama, United States, 35811
    Full-time
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    AJS, Inc.Decatur, Alabama, United States, 35601
    Full-time
    Team Members, stocking and maintaining required inventory levels, cash handling and preparation of reports and maintaining a clean and safe work environment. Duties will also include various custome...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockHuntsville, AL, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 10 days ago
    • Promoted
    Store Team Lead

    Store Team Lead

    Academy Sports and OutdoorsDecatur, AL, US
    Full-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show moreLast updated: 30+ days ago
    Team Leader

    Team Leader

    Burger KingHuntsville, AL, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show moreLast updated: 30+ days ago
    • Promoted
    TEAM MEMBER - pOpshelf

    TEAM MEMBER - pOpshelf

    Dollar GeneralHuntsville, AL, US
    Full-time
    Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Sto...Show moreLast updated: 30+ days ago
    • Promoted
    Team Manager

    Team Manager

    PaneraHuntsville, AL, US
    Full-time
    At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day. Get ready to rise and come ...Show moreLast updated: 14 days ago
    Shift Leader

    Shift Leader

    Pizza HutAthens, AL, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show moreLast updated: 26 days ago
    Service Team

    Service Team

    Panda Restaurant GroupHuntsville, AL, US
    Full-time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    H&R BlockArdmore, TN, US
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 10 days ago
    • Promoted
    Team Leader I - Entry Level

    Team Leader I - Entry Level

    Primetals TechnologiesDecatur, AL, US
    Full-time
    Primetals Technologies USA, LLC is a leading partner for engineering, plant construction and lifecycle services in the metal industry. We provide innovative and practical solutions to support our cu...Show moreLast updated: 7 days ago
    Shift Leader

    Shift Leader

    PMTD RestaurantsCullman, Alabama, United States, 35058
    Full-time
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...Show moreLast updated: 30+ days ago
    • Promoted
    (USA) Member Team Lead

    (USA) Member Team Lead

    WalmartHuntsville, AL, US
    Full-time +1
    Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and proc...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensHuntsville, AL, US
    Full-time
    MEMORIAL PKWY SE, HUNTSVILLE, AL, 35803.Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and s...Show moreLast updated: 30+ days ago
    • Promoted
    Leader In Training

    Leader In Training

    BuckleHuntsville, AL, US
    Full-time
    The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests.The LI...Show moreLast updated: 30+ days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupMadison, AL, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    Alabama StaffingHuntsville, AL, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 14 days ago
    • Promoted
    Retail Team Leader

    Retail Team Leader

    Gordon Food ServiceHuntsville, AL, US
    Full-time
    Pay : $18+ / hour (based on experience).Location - 4710 University Dr NW Ste 17-B, Huntsville, AL 35816.We offer a great retail schedule! Store Hours : Monday to Saturday 7AM - 7PM and Sunday 9AM - 6PM...Show moreLast updated: 30+ days ago