Head of Managed Service Provider (MSP) - Americas

Head of Managed Service Provider (MSP) - Americas

We help the world run better

At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We are builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location : Any SAP Office in North America.

What You'll Build

SAP’s Head of MSP Americas (f / m / d) will lead and motivate a team of highly experienced experts to drive aspirational growth of this indirect sales motion within the Partner Ecosystem Success Organization (PES). You are accountable for delivering quarterly and annual targets for the Managed Service Provider (MSP) channel and transforming this into a repeatable motion of growth for SAP worldwide. You will engage with C‑Levels and business leaders of global & major system integrators and consulting firms (GSIs) to foster business planning and implement organizational changes to succeed as an MSP based on SAP Cloud Services. You will drive change by establishing valuable collaborations with other SAP teams inside and outside PES to increase efficiency and partner / customer satisfaction along the customer value lifecycle. Critical skill sets and experience include understanding consulting services engagement models, compliance and revenue recognition rules, and sales tactics to lead the global and regional MSP teams on the path to building a sustainable and fast‑growing indirect channel within SAP. As a people leader, you (f / m / d) embody our growth culture, act with transparency, embrace curiosity, and model our three leadership promises, always acting with the highest ethical and professional standards.

Tasks In Detail

• Annual Revenue – Achieve / exceed quota targets by quarter.
• Establish a “can‑do” mindset while leading your team through the process to further develop the MSP business indirect commercial model for SAP.
• Anchor the MSP model into our PartnerEdge framework, balancing efficiency against the value‑creating needs of the commercial model.
• Constantly search for ways to evolve the MSP channel sustainably and compliantly to foster aspirational growth.
• Ensure compliance of all sales and partner efforts within your team.
• Be an ambassador for MSP externally as well as SAP‑internally.
• Blueprint MSP business plans, salesplays and modern GTM strategies for and with your team in collaboration with peers within PES and beyond.
• Understand partner strengths, economics, business imperatives, and partner profitability.
• Achieve key stakeholder, including C‑Level, buy‑in and investment for MSP business at top partners to support SAP’s growth strategy in terms of license and services capacity growth.
• Drive resolution of conflicts to maintain a long‑standing and productive business relationship based on mutual trust.

What You Bring

Compensation Range Transparency

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to this role. The targeted combined range for this position is 194,100 – 411,600 USD. The actual amount offered to the successful candidate will be within that range, dependent upon key aspects such as education, skills, experience, scope of the role, location, etc., as determined through the selection process.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process . Any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 437513 | Work Area : Sales | Expected Travel : 0 – 60% | Career Status : Professional | Employment Type : Regular Full Time

SAP is committed to equal employment opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.

Benefits

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, SAP is purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

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