Team Lead, Benefits Operations

Team Lead, Benefits Operations

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why You'll Love This Job

This role will report to the Sr. Manager, 401(k) & Benefits Operations and is responsible for overseeing the day-to-day operations of American's employee benefits programs, ensuring accurate administration, compliance, and exceptional service delivery. This role will actively interface with Benefits Administration, Payroll, IT, People Business Partners, union representatives, and vendors. This position leads a team of benefits analysts to support operations.

What You'll Do

Team Leadership & Oversight

• Supervise and mentor a team of benefits analysts
• Delegate tasks, monitor performance, and provide coaching and training
• Foster a collaborative and service-oriented team culture
• Assist managers in creating a culture of open communication and continuous improvement

Benefits Operations

Compliance & Auditing

Vendor & Stakeholder Management

Participate in special projects, as needed

All You'll Need For Success

Minimum Qualifications - Education & Prior Job Experience

Preferred Qualifications - Education & Prior Job Experience

Skills, Licenses & Certifications

What You'll Get

Feel free to take advantage of all that American Airlines has to offer :

Feel Free To Be Yourself At American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.