Regional Accountable Manager

Job Description

Job Description

We’re seeking a dynamic, experienced Regional Accountable Manager to oversee the operational compliance and strategic leadership of multiple FAA-certified and regional repair stations across the Americas. The ideal candidate will ensure all facilities meet aviation regulatory standards, uphold safety and quality benchmarks, and maintain a high level of operational excellence.

CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders’ mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals. With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products provides an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases. Our team operates with curiosity, humility, accountability, and entrepreneurial spirit to deliver on our vision and mission.

Come join our growing industry and build your career with us!

What You'll Do :

• Serve as the primary accountable authority for all regional FAA Part 145 repair station activities, ensuring full regulatory compliance with FAA
• Direct the allocation of financial, human, and facility resources to support optimal operational efficiency and seamless delivery of maintenance services throughout the service network
• Oversee the assessment of personnel competency across all locations, ensuring staff possess the requisite qualifications and are executing duties in accordance with aviation safety requirements
• Safeguard the integrity and quality of maintenance operations by verifying adherence to FAA-approved procedures and standards
• Provide strategic leadership and operational direction for regional service centers, driving improvements in staffing, workflow efficiency, and forecasting accuracy
• Lead talent management initiatives including recruitment, development, performance reviews, disciplinary actions, and succession planning for key leadership roles
• Collaborate cross-functionally with internal and external stakeholders to align business objectives and foster an integrated, high-performance service culture
• Champion the formulation and execution of short- and long-term strategies designed to enhance customer satisfaction and elevate service delivery standards
• Conduct Supplier Readiness Assessments (SRAs) to evaluate supplier capability in meeting current and future demand requirements, including assessments of tooling, staffing, and infrastructure
• Define, communicate, and analyze supplier performance using metric-based scorecards and evaluation frameworks to ensure accountability and continuous improvement
• Partner with the CSafe Quality Department to establish, maintain, and monitor airworthiness standards for suppliers providing products or services critical to container integrity
• Represent the organization during interactions with customers, regulators, and industry officials to promote transparency, compliance, and relationship-building
• Identify process inefficiencies and collaborate with stakeholders to develop improvement strategies, drive implementation, and monitor progress across the regional supplier base
• Perform additional duties and special projects as assigned to support business objectives and operational excellence

Qualifications :

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.