Front Desk Supervisor
Job Type
Full-time
Description
Job Title : Front Desk Supervisor
We are seeking a highly motivated and customer-oriented Front Desk Supervisor to join our team. The ideal candidate will have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
As a Front Desk Supervisor, you will be responsible for performing all duties toward the goal of maximizing guest service.
Responsibilities :
- Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention.
- Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
- Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner.
- Greet visitors who are looking for accommodations and attempt to meet their needs.
- Set up accurate accounts for each guest checking in according to their preferences (room type, payment method, etc.).
- Supervise and train front desk staff to ensure excellent customer service.
- Handle guest complaints and resolve issues in a timely and professional manner.
- Maintain accurate records of room availability and guest accounts.
- Ensure the front desk area is clean, organized, and well-stocked with supplies.
- Assist with other duties as assigned by management.
Requirements :
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and ability to think on your feet.
- Proficient in Microsoft Office and other computer programs.
- Ability to work flexible hours, including weekends and holidays.
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Supervisor.
Front Desk Supervisor - National Center for Employee Development
Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients. Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas:. Under the direction of the Guest Service Manager, ...
Member Frontline Cashier
Share this position **Member Frontline Cashier**. ...
Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2061)
Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2061)**. ...
Cashier - OKC
Responsibilities may include the following positions: Cashier, Runner, and Busser. Previous experience working with a Point of Sale (POS) system if placed in a Cashier position. ...
Cashier
As a Walmart Cashier, you play a crucial role in providing exceptional customer service while efficiently processing transactions. Previous cashier or customer service experience is advantageous but not required. As a Walmart Cashier, you are an integral part of the customer experience, ensuring tha...
Cashier (tulsa/ft)
GENERAL STATEMENT OF DUTIES:** Primary responsibility is to effectively perform cashier related functions while maintaining the highest level of customer service. ...
Veterinary Hospital Receptionist
Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do...
Customer Service Representative
Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services. Customer Service Representative. They provide the customer with the requested informa...
Riverwind Hotel - Front Desk/Guest Services Associate (33971)
Who says you can’t choose your family?.We believe in exceeding our employees’ expectations by treating them like family and acknowledging them as our most valuable assets.We can’t operate a great business without great people, and we take that seriously by showing our employees how much they mean to...
Cashier
To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.To our team members, Zaxby's is a family.So come on in! We're saving a seat for you.You will take and enter orders, handle payments, keep the dining room and oth...